Capillary Field Operations Manager

Disclaimer: SLB completed the acquisition of ChampionX on July 16, 2025. If selected for this position, your employment will begin with ChampionX and will transition to SLB as part of the planned integration.

We are looking for a Capillary Field Operations Manager located in Odessa, TX. This is your opportunity to join a global technology company, driving energy innovation for a balanced planet.

This role oversees the daily operations of the Capillary teams ensuring efficient delivery of customer support services for artificial lift systems. Responsibilities include managing job scheduling, inventory control, and time management, while collaborating effectively with various internal and external stakeholders beyond the capillary operations team. Additionally, this role involves managing and expanding the customer base through sales and ongoing relationship management.  

What You Will Do:

• Supervise and coordinate daily work assignments for technicians, proactively managing schedules to ensure efficient operations. 

• Set clear goals, delegate tasks, establish deadlines, conduct performance reviews and provide ongoing training and coaching to team members. Address feedback, resolve conflicts, and foster a positive, collaborative work environment. 

• Manage inventory operations, including ordering, scheduling, and controlling stock levels. Conduct regular cycle counts and physical inventories to identify discrepancies and take corrective action. 

• Lead by example to promote a culture of safety, quality, and continuous improvement across the team and department. 

• Operate pneumatic and manual hand tools safely and efficiently. 

• Ensure trucks and trailers are maintained in accordance with company standards. 

• Exhibit advanced customer relations skills, including the ability to train customers and effectively communicate technical information. 

• Develop and maintain strong relationships with key customers through regular face-to-face interactions, supporting the product line, geographic area, or sales channel responsibilities. 

• Champion the use of sales tools and processes to enhance the efficiency and effectiveness of the sales team. 

• Develop and manage budgets, implement financial controls, and mitigate risks to ensure operational objectives are met within budget constraints. 

• Demonstrate adaptability by supporting other product lines as needed. 

• Enforce strict compliance with all safety policies and procedures. 

• Actively contribute to a culture of continuous improvement within the department. 

• Maintain confidentiality regarding all sensitive company and customer information. 

• Perform additional duties as assigned 

Minimum Qualifications:

• 2 years' experience leading technical teams within the oil & gas industry. Ability to drive and motivate a team to effectively accomplish business goals.

• Hire, train and develop team members, including performance management.

• 4 years' experience splicing electrical cable, capillary cable, TEC cable and testing CT Line.

• Strong mechanical skills, perform mechanical field maintenance work to ensure optimal availability and reliability of artificial lift equipment. 

• Ability to troubleshoot customer issues. Respond promptly to customer needs; Solicits customer feedback to improve service.

• Excellent communication oral and written skills, ability to effectively communicate with employees at all levels of the organization as well as with customers, in a respectful and professional manner.

• Strong organizational and time management skills; effectively prioritize and plan work actives. Organizes and schedule daily work order/task. Develops action plans effectively.

• Good business acumen skills and ability to understand key financial drivers.

• Good computer skills.

• Must speak Spanish

• Must have a valid US Driver's License.

• Must be a least 21 years of age to operate company vehicle.

Physical Demands: 

• Must be able to lift and carry 50 lbs. 

• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.  

• The employee is regularly required to talk or hear.  

• The employee is frequently required to use hands to finger, handle, or feel and reach with hands and arms.  

• Employee is required to occasionally walk in customer field locations which may include inclines, uneven surfaces, and a variety of weather conditions. 

• Employee must be able to regularly bend, stoop, crawl, lay down, twist and push. 

• Employee is required to wear appropriate personal protective equipment including but not limited to  shoes/boots, hard hats, or respirators. 

Our Commitment to Diversity and Inclusion 

We believe the best teams are diverse and inclusive, and we are on a journey to create a workplace where every employee can grow and achieve their best. We are committed to fair and equal treatment of employees and applicants. We recruit, hire, promote, transfer and provide opportunities for advancement on the basis of individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any employee or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran.