Campus Director's Office & Quality Assurance (BINUS @Medan)

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University & Study Program License: • Coordinate the completeness and validity period related to operational license of BINUS @Campus • Coordinate the license extension process for all study programs • Review EPSBED report making to be sent to Government / Kopertis • Remain abreast of trends and government regulation in education, particularly those affecting University operation and educational leadership • Build and maintain relationship with internal and external parties related to education license Accredication Activities: • Champion accreditation process (preparation, self-assessment, data collection, etc) – both national accreditation (BAN) and international accreditation (AACSB, ABET, etc) • Champion national and international ranking and rating processes (preparation, self-assessment, data collection, etc) – both national institutiions and international accreditation such as QS Star. • Monitor and review accreditation period validity for all study programs • Coordinate accreditation extension process for all study programs • Build and maintain relationship with internal and external parties related to accreditation process Monitoring & Evaluation Activities: • Analyze and report BINUS @Campus performance according to agreed standards and ensure that it’s aligned with assigned strategies • Propose changes for reporting systems in order to streamline procedures, improve productivity, and quality • Co-ordinate timely and accurate provision of performance data in relation to Key Performance Indicators • Ensure performance data is used to assess, review and monitor performance across the unit and identify areas for improvement • Co-ordinate and provide performance data for strategic and operational planning • Analyze and review effective systems to capture, store and analyse information and produce reports • Analyze detailed methodologies and tools and to ensure a good fit for monitoring performance indicators • Ensure the effectiveness of liaison between departments in relation to data collection, storage and performance management • Liaise and communicate between departments to ensure a good flow of accurate and timely information • Assist in reporting of the Monitoring & evaluation activities Business Process & Standard Activities: • Coordinate overall documents and activities related to Quality Management System in BINUS @Campus • Conduct performance analysis by having statistic measurement and other analytical methods • Prepare analysis report that needed by management to review organization objectives according review meeting results • Coordinate and summarize complaint handling report (complaints from overall stakeholder: students, parents, lecturers and staffs) • Coordinate with all units in BINUS @Campus to ensure all processes have run according standard procedure • Identify business process in all units in BINUS @Campus and conduct business process analysis to maximize it • Review and suggest improvement to maximize the business process • Coordinate with all units to collect periodic report and prepare data and periodic report making • Verify poor performance and improve the process by having corrective actions and ensure corrective actions have been implemented by related units • Analyze customer satisfaction results • Ensure timely measurement/survey process implementation • Receive complaints from stakeholders and coordinate with related Units to solve the complaints • Conduct reoccurrence complaints analysis, analyze report and monitor follow up the process to end reoccurrence Quality Assurance System: • Prepare, control, and coordinate implementation of quality assurance system documents in BINUS @Campus • Coordinate with related units in BINUS @Campus to fulfill the requirements of ISO 9000 or more update version • Prepare and Conduct Internal audit activities and management review meeting (schedule, supporting documents and implementation) • Monitor Internal Audit process implementation • Coordinate with other Units and Auditor to execute internal audit • Provide audit finding reports to management in BINUS @Campus to fulfill ISO 9000 requirements • Design quality system documents and forms (in Bahasa and English) • Design procedures and forms in standard format • Conduct Quality objectives measurement process • Respond, review, upload quality system documents that come from other Units • Ensure that all findings in Internal audit process has follow up actions • Ensure that reoccurrence audit findings will decrease in the next period Management Support Activities: • In Coordination with Rector’s Office, analyze, synthesize and prepare PI and KPI for all units under BINUS @Campus and support for the finalization of the PIs and KPIs documents. • In Coordination with Finance Division, analyze, synthesize and prepare annual budget for all units under BINUS @Campusand support for the finalization of the approved documents. • On behalf of Campus Director, prepare routine reports to the Rector of Binus University and Yayasan Bina Nusantara. • Provide Report to direct Supervisor • Monitor the overall documentation process in related area • Suggest improvement process related to activities in area of responsibilities (especially related to time concern, effort and cost) • Perform activities related to Quality Management System • Perform additional tasks as required by Direct SupervisorEducation Requirement: • Minimum Bachelor Degree Work Exposure/ Experience: • Minimum 2 years in Senior Staff level position, or • Minimum 4 years of working experience Special Skill: • Education Operational Management • Business Process • ISO

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