Planned Parenthood of Maryland (PPM) is a not-for-profit family planning agency that provides high-quality, affordable reproductive health care for women, men, and teens. Our mission is to enable all Marylanders to have access to a wide range of high-quality, affordable reproductive health care services. We help individuals make informed decisions about their reproductive health, family planning options, and sexuality.
We are seeking a Call Center Manager to join our team. The Call Center Manager is responsible for the daily center operations to enhance and standardize the telephone customer service experience.
Why Join us? As a Call Center Manager with PPM, you will be a part of a passionate team that plays a vital role in the lives of others! Joining PPM, means joining a culturally diverse team that includes some of the best nurses, doctors, and clinic managers. You will collaborate with colleagues and our communities to advocate and sustain the vision and values of PPM!
If you are organized, reliable, and a results-driven professional, who has a practical mind to solve problems on the spot, partnered with an ability to see the “big picture” and make improvements, we are looking for you!