Cadence & Referrals Epic Analyst

Hours of Work :

8-5

Days Of Week :

M-F

Work Shift :

8X5 Day (United States of America)

Job Description :

The Cadence & Referrals Epic Analyst is a highly technical, fast-paced, and challenging position. You'll collaborate with multidisciplinary team members to provide the very best care for our patients. The Cadence & Referrals Epic Analyst supports the functionality of Cadence modules for Methodist outpatient community offices.

This position requires knowledge of the Epic Cadence and Referrals application, including the build and maintenance of the system.

• Bachelor's degree in computer science, Information Systems, or related specialty, and/or equivalent experience.
• Epic Cadence and Referrals Certification is required, and one or more years of working with the Cadence application is strongly preferred.
• Ability to communicate effectively, orally, and in writing with various levels of staff
• Ability to effectively work cross-functionally with other application teams
• Ability to work as a team player
• Ability to work independently

• Proficiency in MS Office applications
• Effective organizational and time management skills.
• Work closely with the public; ability to retain composure, interact with tact
• Work Experience: 1+ years as an Epic analyst
• Works with confidential patient information
• Plan, design, test, implement, support, and maintain functionality related to Cadence and Referrals applications
• Demonstrates ability to manage many jobs at one time, balancing resources, priorities, deadlines, and time. The work is highly technical, and the incumbent is often required to work independently. Demonstrates ability to personally complete all aspects of a project.
• Understands and can articulate user needs and problems, and determines the feasibility of solutions. Uses clinical knowledge to assist in supporting clinical applications. May be called upon as a technical resource for other project teams.
• Communicates with project leaders, other analysts, clinical leadership, and users to develop system requirements.
• Develops design specifications, implementation of new functionality and/or features in the software, including, but not limited to, reports, database dictionaries, or scripts.
• Mentors team members as necessary and informs the leadership team of all events about the operations of assigned applications and projects.
• Maintains current, detailed system documentation for assigned application
• Strives to achieve accurate, reliable, and timely service
• Stay abreast of functionality improvements in new versions and testing during upgrades, and take advantage of available resources to improve knowledge and understanding of the system
• Test new releases and apply specialized knowledge and experience to the process to ensure that version upgrades function smoothly
• Provision security roles for supported end users
• Manage help desk tickets, phone calls, emails, etc.
• Take initiative for your professional growth
• Be engaged and eager to build a winning team 

**Other duties as assigned

General Job Summary:

Working collaboratively with users of the Clinical Information System, will be responsible for coordinating aspects of support, maintenance, and evaluation of the Clinical Information System. Serves as a resource person for the daily operational issues of the hospital’s clinical systems—interacts with users, sharing knowledge and skills.

Essential Duties and Responsibilities:
1. Act as a Clinical liaison between the IS Department and the Patient Care Areas. With assistance from the IS Education Coordinator, develop education literature and training programs for the clinical applications. Provide education to clinical staff regarding the Information System’s clinical applications. (40%)
2. Act as the IS project leader for new implementations and updates to IS’s clinical applications. Collaborate with the clinical staff involved in implementations, training, and support in coordinating evaluation of development efforts, in planning pilot and full implementations of new CIS features, and in processing user feedback and requests. (25%)
3. Maintain a detailed understanding and working knowledge of the current CIS, its functions, and its relationship to other information systems within the enterprise; as well as maintain membership on, or consultation to, committees, work groups, or task forces as needed to communicate and facilitate the ongoing progress of the development, implementation, and revision of the CIS. (20%)
4. Assist clinical staff in identifying causes and solutions to computer issues while providing cross-training for other members of the IS staff about clinical information systems. (5%)
7. Perform other duties as required or assigned. (3%)

Job Relationships:

Reports to:
Director of Epic Applications, Application Team Lead, and VP of Epic Information Systems

Supervises:
None

Minimum Knowledge, Skills, and Abilities:
1. Prior experience in a healthcare environment
2. Demonstrated ability to function well under pressure

Methodist Health System is a faith-based organization with a mission to improve and save lives through compassionate, quality healthcare. For nearly a century, Dallas-based Methodist Health System has been a trusted choice for health and wellness. Named one of the fastest-growing health systems in America by Modern Healthcare, Methodist has a network of 12 hospitals (through ownership and affiliation) with nationally recognized medical services, such as a Level I Trauma Center, multi-organ transplantation, Level III Neonatal Intensive Care, neurosurgery, robotic surgical programs, oncology, gastroenterology, and orthopedics, among others. Methodist has more than two dozen clinics located throughout the region, renowned teaching programs, innovative research, and a strong commitment to the community. Our reputation as an award-winning employer shows in the distinctions we’ve earned:

• Great Place to Work Certified 2026-2027

• Glassdoor’s Best Places to Work 2025 & 2026

• Glassdoor’s Best Places to Work in Healthcare, Biotech & Pharma 2026

• TIME’s Best Companies for Future Leaders 2025 & 2026

• Newsweek’s America’s Most Admired Workplaces 2026

• Glassdoor’s Best-Led Companies 2025

• Fortune Best Workplaces in Health Care 2025

• Military Friendly Gold Employer 2025

• Becker’s Hospital Review 150 Top Places to Work in Healthcare 2025

• Newsweek’s Americas Greatest Workplaces 2025