The SHOW comes alive at MGM Resorts International
Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
THE JOB:
The Butler Coordinator is responsible for managing incoming calls to take food and beverage orders while assisting the Butler Manager with administrative tasks. This role requires a thorough knowledge of the menu and wine selection to ensure exceptional service and maintain strong relationships with food service staff, all while adhering to departmental standards and safety protocols.
THE STARTING RATE: $21.5012 hourly
THE DAY-TO-DAY:
Answer incoming calls for the purpose of taking food and beverage orders and answer questions for guests using appropriate and approved verbiage; input all orders into P.O.S. system
Ensure suppliers are available in-service area
Maintain knowledge of entire menu, proper food presentation, and wine selection for upselling of all items, including all F&B outlets
Advise guest of time for delivery and assist guests if they need expedited service due to an emergency
Maintain excellent working relationships with other food service employees, such as food servers, runners, bus persons, and help to set up orders, etc.
Follow strict departmental Standard Operating Procedures, while projecting a warm, friendly, and caring attitude
Maintain all sanitation and safety standards; keep track of Butler and appointed Assistant Butler location to help guests receive efficient service
THE IDEAL CANDIDATE:
1+ years of relevant experience required
Work varied shifts, to include weekends and holidays
High School Diploma or GED preferred
THE PERKS & BENEFITS:
Wellness incentive programs to help you stay healthy physically and mentally
Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
Free meals in our employee dining room
Free parking on and off shift
Health & Income Protection benefits (for eligible employees)
Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community
VIEW JOB DESCRIPTION:
https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=12594
Are you ready to JOIN THE SHOW? Apply today!