Position Responsibilities:
Assist in monitoring and supporting business systems under the guidance of senior analysts.
Participate in troubleshooting activities and learn how to debug applications in collaboration with internal teams.
Observe and contribute to investigations of SQL stored procedures, VBA macros, and Java scripts for minor fixes or enhancements.
Gain exposure to job scheduling tools like CA Workload Automation by shadowing experienced team members and performing supervised tasks.
Help document findings, create simple knowledge articles, and support testing activities.
Learn best practices in continuous improvement and system support processes.
Required Qualifications:
Currently taking up bachelor's degree in information technology, Computer Science, Computer Engineer or any related courses.
Enrolled in an internship program under an MBPS Campus Partner
Preferred Qualifications:
Basic knowledge of MS SQL, scripting languages (e.g., Shell, PowerShell, UNIX), and programming concepts.
Familiarity with job scheduling tools or willingness to learn (e.g., CA Workload Automation).
Strong analytical and problem-solving skills with attention to detail.
Good communication skills and ability to work collaboratively in a team environment.
Eagerness to learn and adapt to enterprise systems and automation tools.
What you'll gain:
Competitive internship allowance to support your learning journey.
Hands-on experience with modern frameworks and cloud platforms through guided projects.
Mentorship from experienced engineers in a collaborative and supportive environment.
Immersion in Manulife’s dynamic workplace culture and exposure to global best practices.
Practical understanding of the software development lifecycle and agile methodologies.
Opportunity to build professional networks and demonstrate your potential for future full-time employment with MBPS.
At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
This job description is not a comprehensive listing of all job duties required for this role. We reserve the right to change these duties or assign additional duties at any time with or without notice.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.
Manulife is an Equal Opportunity Employer
At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.
Working Arrangement