Business Systems Analyst

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

Role Summary

We are seeking a detail-oriented Business Systems Analyst (BSA) to bridge the gap between business needs and technical solutions. The BSA will analyze business processes, gather requirements, and work closely with stakeholders, developers, and QA teams to deliver effective system enhancements and new solutions.

Key Responsibilities

• Gather, analyze, and document business and system requirements.
• Lead end-to-end delivery of technical projects using Agile, Scrum, methodologies.
• Define project scope, objectives, milestones, and success criteria.
• Coordinate with engineering, product, QA, and business teams throughout the SDLC.
• Identify, assess, and manage project risks, issues, and dependencies.
• Facilitate sprint planning, stand-ups, retrospectives, and project meetings.
• Support solution design, testing, implementation, and post-go-live activities.
• Track progress and provide regular status reports and KPIs to stakeholders and leadership.
• Manage change requests and scope adjustments.
• Create process flows, data flows, and system diagrams.
• Facilitate workshops, requirement reviews, and user acceptance testing (UAT).
• Maintain documentation such as BRDs, FRDs, user stories, and test scenarios.
• Provide ongoing support and enhancements for business applications.

Required Qualifications

• Bachelor’s degree in Computer Science, Engineering, Business, or related field (or equivalent experience).
• 5+ years of experience in project management, with at least 3+ years in technical projects.
• Strong understanding of SDLC and software development processes.
• Experience in Fintech industry, audit artifacts.
• Experience with Agile/Scrum, Kanban methodologies.
• Experience using project management tools like JIRA, Azure DevOps, MS Project, Smartsheet, or similar.
• Strong risk management, planning, and stakeholder management skills.
• Experience writing user stories, acceptance criteria, and functional specifications.
• Strong analytical, problem-solving, and critical-thinking skills.
• Proficiency in SQL, Data Analysis, Microsoft Office, Visio, or similar tools.

Preferred Qualifications

• PMP, CSM, SAFe, or similar certification.
• Experience managing cloud, infrastructure, or data projects.
• Experience with DevOps and CI/CD concepts.
• Experience working with distributed or global teams.

At CIBC, we offer a competitive total rewards package. This role has an expected salary range of $120,000- $140,000 for the market based on experience, qualifications, and location of the position. The successful candidate may be eligible to participate in the relevant business unit’s incentive compensation plan, which may also include a discretionary bonus component. CIBC offers a full range of benefits and programs to meet our employee’s needs; including Medical, Dental, Vision, Health Savings Account, Life Insurance, Disability, and Other Insurance Plans, Paid Time Off (including Sick Leave, Parental Leave and Vacation), Holidays and 401(k), in addition to other special perks reserved for our team members. We enable the work environment most optimal for you to thrive in your role.

You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 2 days per week on-site while other days may be remote.

This position does not offer visa sponsorship. ​

#LI-TA

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

IL-70 W Madison St, 10th Fl

Employment Type

Regular

Weekly Hours

40

Skills

Analytical Thinking, Business Case Development, Client Service, Deliverables Management, Project Controls, Project Management, Project Planning, Technical Knowledge, Work Collaboratively