Manulife

Business Support Executive

Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur Full time

This role supports the Alternate Distribution, MILL, and Partnership Business channels by managing partner enquiries, preparing sales quotations, and handling monthly reports and commission payments. It also assists with product launches, campaign coordination, and business analytics, ensuring accurate submissions for rewards and payments. In addition, the role contributes to system improvements through user acceptance testing for the Banca electronic point-of-sale platform

Position Responsibilities:

  • Handle case enquiries from alternate distribution partners

  • Manage Monthly Premium Listing & commission payments for Alternate Distribution partners

  • Assist in preparation of sales quotation for MILL partners.

  • Assist team on product launches, implementation and campaign management & analytics.

  • Assist reporting team to manage reports for Banca, FA and MILL

  • Perform UAT for Banca ePOS

  • Prepare monthly commission reporting & payments for MILL partners.

  • Prepare campaign reports and payment for customer and bank rewards to be submitted to Finance, monitor payment as provide update to partners.

Required Qualifications:

  • Min 2-3 years of insurance experience

  • Microsoft Office (Word, Power Point & Excel)

Preferred Qualifications:

  • Degree Holder (Finance, Actuarial, Statistics)

  • Able to Communicate in English and Bahasa Malaysia

When you join our team:

  • We’ll empower you to learn and grow the career you want.

  • We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

  • As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.

Working Arrangement

Hybrid