JLL empowers you to shape a brighter way.
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Key Responsibilities
Customer Service & Support
Manage the central information desk and provide assistance to mall visitors with inquiries, directions, and general information
Handle customer complaints, feedback, and service requests with professionalism and efficiency
Coordinate lost and found services and maintain accurate records
Assist with wheelchair and stroller rentals, gift card sales, and promotional activities
Support special events, marketing campaigns, and tenant promotions
Tenant Relations
Serve as liaison between mall management and retail tenants for operational matters
Process tenant service requests and coordinate with relevant departments
Distribute communications, notices, and updates to tenants
Assist with tenant move-ins, renovations, and operational changes
Maintain tenant contact database and communication logs
Operational Support
Monitor and report maintenance issues, safety concerns, and security incidents
Coordinate with security, housekeeping, and maintenance teams
Manage parking validation systems and access control procedures
Assist with emergency procedures and evacuation protocols when required
Maintain accurate visitor logs and incident reports
Administrative Functions
Handle incoming calls, emails, and correspondence
Maintain filing systems, databases, and operational documentation
Process invoices, work orders, and service requests
Support lease administration and tenant billing inquiries
Prepare daily, weekly, and monthly operational reports
Location:
On-site –Udaipur, RJScheduled Weekly Hours:
48If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
JLL Privacy Notice
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.
For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.
Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.