POSITION OVERVIEW & PURPOSE
The Account Executive will focus on strategically selling small and medium (SMB) and enterprise businesses in our markets, generating new leads and nurturing existing relationships.
ESSENTIAL DUTIES & RESPONSIBILITIES
• Actively sells our services to SMB and enterprise businesses.
• Ensures the continuous support and satisfaction of our valued customers, attending to their re-quirements and providing top-notch service to maintain and strengthen existing customer rela-tionships.
• Expands customer base by both nurturing and expanding current accounts while also acquiring and nurturing new ones, contributing to our company's growth.
• Communicates regularly with current and potential customers over the phone or email to dis-cover their needs, answer questions, respond to emails, and find solutions to issues.
• Ensures products and services meet customer expectations.
• Keeps customer profiles up-to-date, enabling the company to effectively monitor account de-velopments.
• Collects essential data and provides comprehensive reports to our management team.
• Actively engages in industry networking and conducts competitive analysis to stay ahead in the market.
• Develops tailored presentations of our company's offerings, both in-person and through web-based platforms. This includes product explanation, proposal writing, and successful sales clo-sure.
• Assists in the training of sales representatives.
• Utilizes negotiation and influencing abilities by putting solutions in place for customers.
• Generates qualified leads through business-to-business connections.
• Adjusts approach and process as needed, as the company evolves.
• Other duties as assigned.
KNOWLEDGE, SKILLS & ABILITIES
• Excellent written and verbal communication skills.
• Exceptional relationship-building skills.
• Possesses effective sales techniques.
• Ability to appropriately prioritize and manage multiple requests at once.
• Organized, detailed, reliable approach to duties and communication.
• Flexible – willing and able to adapt to changing needs and priorities.
• Willing to do what it takes to get the job done.
BASIC QUALIFICATIONS & COMPETENCIES
• Bachelor degree in Business or related field.
• 2-4 years in Sales.
• Basic understanding of the telecommunications industry.
• Must be able to provide proof of eligibility to work in the U.S.
PREFERRED QUALIFICATIONS & COMPETENCIES
• Demonstrates a deep understanding of the telecommunications industry, including market trends, customer needs, and competitors.
• Prior experience in telecommunications.
• Prior experience in a startup.
PHYSICAL DEMANDS & WORKING ENVIRONMENT
• Sitting- up to 40%
• Walking- up to 65%
• Standing- up to 40%
• Reaching- up to 10%
• Lifting and/or bending- up to 10%
• Work environment- indoors and outdoors
• Able to lift 45 pounds
• Travel: 50%