LendingClub Corporation (NYSE: LC) is the parent company of LendingClub Bank, National Association, Member FDIC. We are the leading digital marketplace bank in the U.S., having helped our nearly 5 million members secure over $90 billion in loans to refinance high-cost debt and achieve their financial goals. Members today have mobile-first access to a growing range of products and services designed to work seamlessly together to deliver value in new ways. Everyone deserves a better financial future, and our team is committed to making that a reality. Join the Club!
Serve as a primary point of contact for business partners, providing responsive and professional support via phone, email, chat and virtual meetings.
Build and maintain strong relationships with businesses, understanding their unique needs, and helping them navigate our financing platform.
Triage and resolve issues, escalating when necessary and ensuring timely follow-up.
Provide guidance on LendingClub’s tools, processes, and best practices to help businesses optimize their customer experience.
Collaborate with Sales and internal teams to identify trends, gather feedback, and recommend improvements to Operations processes and procedures.
Contribute to cross-functional initiatives aimed at enhancing the overall business and customer experience.
Uphold LendingClub’s service principles: Build a Relationship, Make It Easy, and Think Ahead.
2+ years of experience in B2B account management, partner support, or client services; experience in financial services or healthcare/retail partnerships is a plus.
Exceptional communication skills with a focus on clarity, professionalism, and empathy.
Proven ability to manage multiple priorities and resolve complex issues in a fast-paced environment.
Strong problem-solving skills and a proactive mindset—you're always looking for ways to improve processes and outcomes.
Comfortable working cross-functionally with Sales, Operations, and Product teams.
Tech-savvy and able to quickly learn and navigate multiple systems and tools.
Passionate about delivering outstanding service and building long-term relationships.
Bachelor’s degree preferred, preferably in Business, Communications, or a related field
Pay: $21.00/hr
Start Date: February 9, 2026
Schedule:
Your schedule is subject to change within our business hours of Monday-Saturday 6:00AM – 7:00PM MST.
Work Location:
Lehi, UT - MUST LIVE WITHIN 75 MILES OF OFFICE.
We are currently working a hybrid schedule and our teams are in-office Tuesdays, Wednesdays & Thursdays
Working Conditions
Required to be on the phones, work on a computer and at a desk for extended periods of time including viewing a screen, using a mouse, manipulating a keyboard and wearing a headset. Must be able to function effectively in a dynamic, fast-paced call center environment where natural and regular work stressors can occur.
What Makes LC different:
A great place to build your career
We want you to learn and grow with us. Onboarding programs, on-the-job training, career-development sessions, and performance check-ins keep you on a path toward the next level.
We celebrate individuality
Individual perspectives and experiences make us and our business better—there is no “typical” LendingClub employee. We encourage everyone to voice their opinions while retaining the humility to listen and accept other viewpoints. Employee resource groups supporting female, LGBTQ+, Black, Asian, Latinx, Jewish, parent, and veteran team members offer more ways to feel connected and supported within our LendingClub community.
You are worth it
We want every employee to feel valued. One way we do that is through our generous compensation and benefits package, which includes:
Generous paid time off
401(k) match up to 4% ($5,000 per year max)
Wellness program with cash incentives and more!
Perks with purpose
We also offer a wide range of onsite perks to help you get the most out of your day.
Onsite gym, locker room, showers and a bike room
Public Café in the building
Onsite barista for made to order coffee, smoothies and teas
Light-filled, colorful workspaces that encourage collaboration and innovation
Covered parking
Basketball courts and open field for sports activities
Healthy snacks and drinks
Position ineligible for visa sponsorship.
Check us out on social media!
#LI-SS1
#Hybrid
#LCCS1
LendingClub is an equal opportunity employer and dedicated to diversity, equity, and inclusion in the workplace. We do not discriminate on the basis of race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), gender, gender identity, gender expression, sexual orientation, age, marital status, veteran status, disability status, political views or activity, or other applicable legally protected characteristics. We believe that a variety of perspectives will make our teams and business stronger as we work together to transform the traditional banking system.
We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at interviewaccommodations@lendingclub.com.