Position Responsibilities:
Manage a high workload in a fast‑paced, high‑intensity environment
Meet tight turnaround times while maintaining productivity and quality
Ensure strict compliance with accuracy, policy, and regulatory requirements
Support business needs during peak periods, including potential overtime
Operate effectively within limited flexibility in work sequencing and task prioritization
Required Qualifications:
College graduate
At least 1 year experience in business process industry
Experience collaborating with cross-functional teams and stakeholders
Preferred Qualifications:
Detail‑oriented with a strong focus on accuracy and quality
Dependable and accountable, with a consistent track record of meeting commitments
Collaborative team player who works effectively in cross‑functional environments
Thrives in structured, process‑driven settings
Adaptable to change and able to adjust priorities as needed
Ability to manage multiple priorities while delivering timely results
When you join our team:
We’ll empower you to learn and grow the career you want.
We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team, we’ll support you in shaping the future you want to se
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.
Manulife is an Equal Opportunity Employer
At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.
Working Arrangement