Business Process Owner Order-to-Cash (BPO O2C) 

We are looking for an Order-to-Cash Business Process Owner (O2C BPO) to play a central role in harmonizing and digitalizing Sales and Finance processes worldwide.

A Day in Your Life at MKS:

As a Business Process Owner Order-to-Cash at MKS MSD, you will partner with regional and local sales organizations and the global IT department to drive our target to full sales process digitalization, build strategies for process automation, and drive continuous process improvements. In this role, you will report to the Head of Sales Processes and CRM.

You Will Make an Impact By:

• Develop an Order-to-Cash (O2C) process blueprint as standard for MSD worldwide, regional, and local entities and work towards harmonizing the process across the entire organization.
• Develop relevant process documentation and ensure maintenance as the process evolves.
• Drive continuous process improvements and be responsible for the development, testing and system implementation. 
• Determine key performance indicators KPIs and measuring business benefits. 
• Monitor process compliance within relevant systems and with the help of (local) process experts.
• Train and empower the business/end user to easily adopt process changes and improvements.
• Facilitate process review to meet and manage quality expectations.
• Work closely with local sales organizations, the global Sales Operations Team and global IT department.
• Travel Requirements: If at all, up to max. 5 % of Travel is required.

Skills You Bring:

• Bachelor’s or Master’s degree in business administration, engineering, science or comparable. 
• 5+ years of relevant work experience with minimum 2 years in business process management. 
  • Preferable but not limited to Business Process Owner position in the chemical industry or comparable.
  • Strong skills with SAP SD (Sales and Distribution) Module
  • Strong skills in MS Excel and Power BI, or comparable
• Good understanding of business processes in general and Order-to-Cash process in particular and its interaction with upstream and downstream processes.
• Impact orientation and ability to switch between details and the big picture.
• Track record in process improvement and harmonization
• Proven project management skills, with the ability to inspire and motivate others, build consensus, and drive change. 
• Strong analytical and problem-solving skills with a pro-active, solution-oriented attitude. 
• Excellent communication and interpersonal skills, fluent in English (verbally and in writing). 
• Ability to work independently as well as collaboratively with cross-functional and international teams. 

• A strong commitment to quality, compliance, and continuous improvement of processes. 

Preferred Skills:

• Working experience in process mapping and mining with Celonis, SAP Signavio, etc.

Globally, our policy is to recruit individuals from wide and diverse backgrounds. However, certain positions require access to controlled goods and technologies subject to various export control regulations.  Applicants for these positions may be limited (by, for example, their countries of citizenship, country of origin, or immigration status) where required by law or governmental contact, and/or employment made contingent upon the issuance of appropriate governmental licensing.

MKS Inc. and its affiliates and subsidiaries (“MKS”) is an affirmative action and equal opportunity employer: diverse candidates are encouraged to apply. We win as a team and are committed to recruiting and hiring qualified applicants regardless of race, color, national origin, sex (including pregnancy and pregnancy-related conditions), religion, age, ancestry, physical or mental disability or handicap, marital status, membership in the uniformed services, veteran status, sexual orientation, gender identity or expression, genetic information, or any other category protected by applicable law. Hiring decisions are based on merit, qualifications and business needs. We conduct background checks and drug screens, in accordance with applicable law and company policies.  MKS is generally only hiring candidates who reside in states where we are registered to do business.

MKS is committed to working with and providing reasonable accommodations to qualified individuals with disabilities. If you need a reasonable accommodation during the application or interview process due to a disability, please contact us at: accommodationsatMKS@mksinst.com .

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