Business Performance Manager - Laser

About the role – Business Performance Manager – Laser

Do you want to shape the future of New Zealand’s trades network? Join us as a Business Performance Manager and drive the success of New Zealand’s most comprehensive Member model, Network and System.

• Analysis and Insights – Our BPMs provide insight and support to Members, enabling continuous improvement and growth.

• Coaching and collaboration – Our BPMs have a depth of relationship that enables coaching and courageous conversations across the wider industry, including Members, suppliers and industry groups / bodies.

• Leadership and Business Intelligence: Our BPMs are confident brand ambassadors for Laser Group and our Members with business acumen to walk the talk.

Location: NZ Support Office (1 Carmont Place, Mt Wellington Auckland 1060) and regional

Hours: 40 hours per week, Monday to Friday

What we’re looking for

We’re after an energetic, solutions focused professional ready to support and grow a network of successful trades businesses. Bring your strong commercial skills, knack for building relationships, coaching acumen and eye for opportunity

• Sound business track record, developed via a combination of study and a minimum of 3 years’ experience in field management or client service environments.

• Excellent business skills and able to analyse data and provide actionable insights.

• Exceptional critical thinking skills, capable of making decisions based on accurate and timely analysis.

• Ability to develop relationships and partner with others, identify/anticipate needs and proactively provide support.

• Excellent verbal and written communication and organisational skills.

• Solution focused, responsive, able to demonstrate initiative.

• Proficient at using and learning new technology, e.g. Microsoft Office Suite, Xero, SimPRO and Google Workspace.

• Knowledge and application in marketing, business planning and trade operation, including financial analysis.

• A current full NZ driver's license and complete, unrestricted rights to work in New Zealand.

What we offer

• Global opportunities – As part of the Belron® group, you’ll have access to career pathways not just across New Zealand, but around the world.
• Career development – We’re committed to helping you grow, with ongoing training and development opportunities.
• Wellness that works – Enjoy a comprehensive wellness programme, including free day-to-day health cover through Southern Cross to help you stay healthy and keep costs down.
• Rewarding you – Paid Birthday Leave, a wellbeing contribution, and access to a fantastic rewards programme with discounts and vouchers at over 70 New Zealand retailers—from groceries and fashion to travel and entertainment.
• Flexible working opportunities –Opportunity to work flexibly if mutually agreed
• Support for new parents – Receive 10 days of paid leave to attend appointments or spend quality time bonding with your new family.
• Give back to your community – Take a paid day each year to volunteer and make a difference in your local area.

About us – Belron New Zealand (Smith&Smith®, Exceed® and Laser) 

Belron® is the world's leading vehicle glass repair and replacement group, operating in 40 countries across 6 continents, and home to 26000 employees.  

Our New Zealand operations consist of three well-respected brands in the market being Smith&Smith®, Exceed® and Laser. Smith&Smith® is New Zealand’s leading Automotive Vehicle Glass Repair and Replacement specialist; Exceed is New Zealand’s leading Plumbing and Electrical brand, and Laser is a leader in repairing door and window hardware.  

At Belron NZ, you’ll be joining a whānau where diversity, equity and inclusion are at the core of who we are. We believe in recognising and rewarding the contributions of our team members, offering competitive pay rates, comprehensive benefits, and ongoing opportunities for development. We also take our role in society seriously and are proud to have been awarded Platinum 2024 EcoVadis Sustainability Rating. – putting us in the top 1% of global companies rated by EcoVadis for our social, environmental, and ethical performance.

If you’re interested in learning more or want to apply for the role, click Apply Now.