BUSINESS PERFORMANCE MANAGER

Pedro is a fashion brand designed to empower the effortless confidence of a modern style maven with effortless essentials. By relating, refining and reinventing, we create updated essentials to celebrate individualism that transcends time or gender. Since our inception in 2006, we have launched both men’s & women’s collection of footwear and accessories that extends beyond our 109 global stores to an online shopping experience at pedroshoes.com  

Our modern-day collection continues to inspire 19 countries across Asia Pacific, the Middle East and the United States of America  

JOB PURPOSE 

The (Assistant) Business Performance Manager partners leadership with decision‑ready business insights across the PEDRO Group. The role anchors performance narratives, KPI governance, and planning alignment, ensuring a clear and trusted view of business performance. It supports business & budget planning, strategy reviews, long‑range planning, and ongoing performance management by translating complex data into clear insights, trade‑offs, and forward actions, while working closely with Management, Commercial teams, Finance, and IT/Data. 

Responsibilities:

1. Performance Insights, Strategy & Leadership Support 

• Deliver clear, decision‑ready performance insights to support senior leadership, strategy forums, and management reviews 

• Produce leadership‑level performance decks and commentary for Annual Strategy Reviews, Quarterly / Monthly reviews, and ad‑hoc leadership read‑outs 

• Translate complex performance outcomes into concise narratives, implications, trade‑offs, and forward actions 

• Support strategy reviews and long‑range planning (LRP) through performance trend analysis and structural insights 

2. Business Planning, Forecasting & Performance Management 

• Partner Finance and commercial teams during annual and in‑year business planning cycles, providing performance‑driven inputs, assumptions, and scenario analysis 

• Support forecasting and outlook reviews by translating performance trends into forward‑looking risks and opportunities 

• Ensure numbers, KPIs, and assumptions used in planning, strategy, and leadership forums are aligned, consistent, and decision‑ready 

• Track performance versus targets and milestones, flagging early warning signals and risks 

3. KPI Governance, Analytics & Data Enablement 

• Own and govern group‑level performance reporting across PEDRO business units, ensuring consistency of metrics, logic, and definitions 

• Lead KPI harmonization and performance framework design aligned to the PEDRO Strategy House 

• Define, document, and maintain KPI definitions, calculation logic, and performance glossaries 

• Act as a bridge between business users and IT/Data teams, translating business needs into clear reporting logic and analytical requirements 

• Identify and onboard improved data sources to strengthen data accuracy, coverage, and trust 

4. Strategic Projects, Transformation & Cross‑Brand Alignment 

• Lead or support strategic and transformation initiatives (e.g. planning systems, OMS/WMS, analytics platforms) 

• Support market expansion and growth analysis through market sizing, P&L modelling, benchmarking, and scenario analysis 

• Work closely with Charles & Keith counterparts to align and standardize key business logic, KPI definitions, and performance frameworks across brands 

• Influence cross‑functional decision‑making through data‑led perspectives, without owning execution 

Requirements:

• Bachelor’s degree in Business Administration, Analytics, Economics, or related field, or equivalent practical experience 

• 5+ years of experience in business planning, FP&A, business performance, or commercial planning roles 

• Experience working in complex, multi‑country retail or e‑commerce environments 

• Strong background in budgeting, forecasting, and financial consolidation, with the ability to translate financial views into commercial insights 

• High level of analytical rigour with strong attention to detail, data integrity, and consistency 

• Comfortable working with complex data, multiple stakeholders, and tight timelines 

• Strong sense of ownership, accountability, and reliability 

• Proven ability to translate complex data into clear, executive‑level insights and narratives 

• Collaborative, service‑minded, and disciplined in supporting the business 

• Calm, pragmatic, and solution‑oriented mindset, with confidence operating in ambiguity