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Role Purpose
The Business Operations Specialist supports the Oncology Business Unit by strengthening sales effectiveness, insights & analytics, digital execution, and operational excellence. The role acts as a key interface between Business Operations & DD&T and the Oncology division, enabling data-driven decision-making, efficient processes, and high-quality execution across commercial and medical operations.
Key Responsibilities
Provide sales, performance, and operational analytics to support Oncology business decisions.
Support digital customer engagement execution in alignment with Oncology strategy.
Identify process inefficiencies and participate in continuous improvement initiatives.
Lead or contribute to automation, AI, and process excellence projects.
Ensure data integrity, reporting accuracy, and adherence to operational standards.
Support events, congresses, and vendor coordination for the Oncology BU.
Work proactively with Commercial, Medical, PVA, and DD&T teams to improve efficiency and customer experience.
Required Qualifications & Skills
Bachelor’s degree in Business, Marketing, Life Sciences, or related field.
Experience in business operations, analytics, sales operations, or commercial excellence (pharma preferred).
Strong analytical and data-driven mindset.
Experience with business analytics, reporting tools, and data management.
Exposure to automation tools, AI use cases, or process improvement methodologies is a plus.
Strong collaboration, organization, and stakeholder management skills.
What Success Looks Like
Oncology teams are supported with clear, reliable insights.
Processes are simplified, standardized, and increasingly automated.
Digital and operational initiatives are executed efficiently and consistently.
Strong collaboration between Business Operations & DD&T and Oncology.