Business Operations Lead - Commercial Governance

Join the change. Electrify your future!
 

We've been proudly Aussie since 1837, always finding new ways to innovate in energy and essential services. Now, we're moving towards a sustainable future through electrification and investing in renewable energy—and we’d like you to join us. Whether you're on-site, in the office, or somewhere in between, you'll find opportunities to grow your career here. You'll work with a team that's passionate about powering Australian lives, in a culture that values inclusivity, respect, and learning. Help us create a cleaner energy future, and we’ll back you every step of the way as you build your career.

Join the change.  Electrify your future.

About the role

The Business Operations Lead – Commercial Governance sits within the Technology Business Management (TBM) team and plays a critical role in strengthening governance across AGL’s Technology commercial ecosystem.
 

The role ensures Technology vendors, including managed service providers and Statement of Work (SoW) suppliers are engaged, governed, and utilised in line with commercial policies, contractual obligations, and Technology governance frameworks.
By uplifting commercial governance capability and maturity, this role enables better decision‑making, improved financial transparency, reduced risk, and stronger alignment between Technology strategy, workforce plans, and budgets.

What you’ll be doing

• Own and uplift governance frameworks, controls, reporting and processes for all Technology vendor and partner engagements
• Ensure compliance across SoWs, extensions, rate changes, managed service drawdowns, and utilisation decisions
• Provide independent commercial assurance, validating financial alignment, contractual clarity, SoW quality, and adherence to TBM principles
• Identify and proactively manage commercial risks, recommending mitigations to Technology leaders and bundle owners
• Guide Delivery Leads, Domain teams, Project Managers, and Service Owners on governance, SoW interpretation, and commercial pathways
• Deliver reporting & insights to support budgeting and forecasting across contingent workforce and managed service spend
• Lead governance education and uplift initiatives to strengthen commercial discipline and capability across Technology

What you’ll bring

• Extensive experience in contract and commercial management with IT vendors and suppliers
• Strong understanding of contingent workforce and managed service models in complex environments
• Proven ability to build trusted partnerships and influence outcomes across senior stakeholder groups
• Well‑developed negotiation, influencing, and relationship‑management skills
• Strong analytical capability with experience delivering clear, actionable commercial insights and reporting
• Excellent communication and facilitation skills, with the confidence to provide authoritative advice on governance and compliance
• Experience operating within, or alongside, procurement, legal, and enterprise governance frameworks

We’d love to see your applications by Friday 8th May 2026.

At AGL, we offer a wide range of benefits including: 

• Flexible working: AGL offers a range of flexible working options including hybrid working and/or flexible hours. 

• Staff discounts: Discounted energy, telco and solar plans: Available for employees, family and friends. 

• Parental Leave: 20 weeks paid leave for the primary carer plus employer-paid superannuation on unpaid leave. 

• Additional Leave: 1 week ‘Recharge Leave’ for eligible employees and salary sacrifice up to 6 weeks additional leave. 

• Wellbeing Programs: Partnerships with Medibank and Fitness Passport and on-site health appointments (massage, skin checks etc.). 

• AGL Shares: Up to $1000 as part of annual Share Reward plan and salary sacrifice up to $5000 of shares. 

*Benefits may change over time and vary based on role type and location. 

Inclusion at AGL
 

At AGL, we value diversity and welcome applicants from various backgrounds, including Aboriginal and/or Torres Strait Islander peoples, individuals with disabilities, culturally diverse individuals, and members of the LGBTQ+ community. AGL is dedicated to maintaining a diverse workforce and encourages applicants to share their lived experiences.
We offer reasonable adjustments throughout the recruitment process and respect the privacy of those who choose not to disclose. To learn more visit: www.agl.com.au/careers 

AGL is proud to be a WORK180 Endorsed Employer for All Women.

Our pre-employment screening process includes a Nationally Coordinated Criminal History Check and a medical assessment if necessary.

The information provided as part of your application to AGL will be managed in accordance with the AGL Privacy Policy.

AGL does not accept agency submissions unless approval has been granted by a member of the Talent Acquisition team. Candidates submitted by an agency without approval will not be considered by AGL.

Location

Docklands VIC 3008

Job Family Group

Business and Organization Analysis Management