Business Operations Internship

About Employee Navigator 

Employee Navigator is a rapidly growing and highly profitable $100M ARR SaaS insurance & HR technology company that works with the nation’s leading insurance carriers, payroll companies & insurance brokers. Our products are designed to make it easier for our customers to manage the complexity of employee benefits & HR including benefits administration, employee onboarding and much more. Employee Navigator is the leading broker-centric benefits administration and HR platform in the US serving over 175,000 companies. Did we mention we’ve been recognized as one of The Washington Post’s Top Workplaces for eight consecutive years! 

About the Role

We’re looking for a Business Operations Intern to work across multiple teams at Employee Navigator including sales, marketing and partnerships. This internship will provide you with the ability to work across multiple departments from helping our partnerships team conduct customer research, planning customer events with marketing, or completing data analysis on sales activity. In short, you’ll do actual exciting work and will learn a ton at a fast growing software company.

What You Will Do 

• Conduct customer research to help our teams identify product or operations issues
• Compile and organize findings in graphs, charts, mock-ups, and diagrams
• Document, report, and present research findings to managers
• Work with multiple teams on various 1-off projects including customer documentation and data cleanup 
• Help plan our annual users conference in Washington DC with 1,000+ of our customers
• Participate in prospective customers sales calls

Who you are: 

• You’re a great communicator with strong written and verbal communication. 
• You’re known for being a team player. 
• You leave people with the impression that you are really listening to them and understand their problem. 
• You see opportunity and growth in learning more about what you do and how it impacts others. 
• A 3.0 GPA and evidence of constructive extracurricular activities are definite pluses.