Business Operation & Solution Manager

• Responsible for assigned Indian region goals and objectives
• Monitor business forecasts, financial objectives, Branch operational activities and business plans.
• Actively engagement on the areas of yearly planning and annual budget for the Indian region.
• All tasks are completed in a correct, timely, rapid and cost-efficient manner.
• Check on the Turnover goal of the assigned Indian region/Branches are achieved or possible exceeded.
• The cost-budget as well as the given operational and scheduled tasks are adhered to
• The image and the name recognition of the corporation is strengthened in the country or region, and that the corporation acquired new customers.
• Promptly react to customer demands/ complaints in an effective manner.
• The quality of the operational processes is secured, and that corporate management is informed about possible deficiencies as well as potential solutions.
• The initiative and the collaboration of the co-workers is encouraged and made usable for the corporation
• To ensure the office is comprised of adequately qualified and motivated co-workers.
• Country Manager is always informed of the status of current projects as well as unusual occurrences.
• Country Manager is immediately informed of any critical deviation from the assigned tasks or obligations.
• Undertake long term planning of personnel development
• Realize goals and the yearly plan. All steps are taken to achieve the prescribed goals.
• Monitoring all staff training & development.
• Motivate staff to increase productivity which in turn will help reach the overall corporate goal.
• Responsibility for oversee the day-to-day logistic Operation, customer service, training, coaching development and motivation of employees of the region including QA related activities and administration activities of the branch.
• Collaboration with Billing team/sales team ensuring Jobs are billed, invoicing is done and ensuring any coordination required for payment collection on the invoices.
• Preparation of monthly management reports and weekly updates
• Submission of regular reporting to Country Manager as and when required.
• Ensure adherence to the company’s quality procedures.
• Adhere to high ethical standards, and comply with all regulations/applicable laws
• Collaborate with functions in the country to achieve goals and support required.
• Responsible for resource management and planning
• Perform related tasks as assigned

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EXPERIENCE AND EDUCATIONAL REQUIREMENTS:

• Bachelor’s degree in business or similar field. Knowledge in the logistics and pharmaceutical industry is a plus.
• Relevant direct pharmaceutical industry experience in transport logistics.
• At least 5 years leadership experience and proven track record in achieving company objectives and goals

REPORTS DIRECTLY TO:

Country Manager

MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS:

• Excellent communication, negotiation, and presentation skills.
• Strong analytical, situational leadership and problem-solving skills.
• Able to excel in high-pressure situations.
• Excellent organizational and leadership skills.

What Cencora offers

​Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.

Full time

Affiliated Companies

Affiliated Companies: World Courier (India) Private Limited

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned