SurbanaJurong

Business Operation Analyst

Singapore Full time

About SJ

SJ Group is a global engineering consulting group which provides specialist solutions across the domains of Buildings + Cities, Infrastructure + Energy and Integrated Solutions, continually reimagining ways to create a smart and sustainable future. Its technical experts deliver sustainable solutions that cover the entire project life cycle from planning and design, through to delivery and management, as well as a full suite of multidisciplinary consultancy services across a diverse range of sectors including transportation, water, aviation, healthcare, hospitality and renewables.

Headquartered in Singapore, SJ Group has a global talent pool of 16,000 in SJ Group and its member companies AETOS, Atelier Ten, B+H, CHIL, KTP, Prostruct, Robert Bird Group, SAA and SMEC, are based in more than 120 offices in over 40 countries.

Key Responsibilities: 

  • Conduct detailed financial and operational analysis to identify trends, variances, and opportunities for improvement. 

  • Engage with internal stakeholders to gather and understand user requirements, translating them into actionable system or process changes. 

  • Collaborate effectively with cross-functional teams (e.g., Finance, Product, IT, Customer Success) to ensure alignment and successful implementation of solutions. 

  • Review current business processes and recommend improvements, including the adoption of automation tools and systems. 

  • Support process redesign and documentation efforts, ensuring clarity, consistency, and compliance. 

  • Monitor key metrics and prepare regular reports and dashboards to inform leadership decisions. 

  • Build strong working relationships with colleagues at all levels, fostering a collaborative and solution-oriented environment. 

  • Drive continuous improvement initiatives and contribute to a culture of operational excellence. 

  • Handle employee-related administrative tasks and conduct regular performance evaluations, set goals, provide constructive feedback, and support employee development and career growth 

Requirements:

  • Bachelor’s degree in business, Finance, Operations, Information Systems, or a related discipline.

  • Minimum of 3 years of relevant experience in operations, financial analysis, business analytics, or process improvement roles.

  • Strong interpersonal and stakeholder management skills, with the ability to collaborate effectively and influence across teams.

  • Strong proficiency in Excel and experience using data and financial analysis tools (e.g. Power BI, Tableau) to support business decisions.

  • Experience with process automation tools (e.g. RPA) or workflow management platforms is an advantage.

  • Familiarity with ERP timesheet systems, including project setup, maintenance, and ongoing management, is preferred.

  • Proven ability to gather, analyse, and clearly communicate business requirements to both technical and non-technical stakeholders.

  • Strong organisational, analytical, and problem-solving skills with keen attention to detail.

  • Excellent written and verbal communication skills.

At Surbana Jurong, we put talent, hard work, teamwork and a fun workplace together to approach problems and solve them creatively and collaboratively. Join us in making a positive impact on the world!