CommerceBank

Business Office Specialist - Bank Operations

MO - Kansas City Downtown/Plaza - Kansas City - KC Downtown Trust Building (922 Walnut) (64106) Full time

About Working at Commerce 

Building a career here is more than just steps on a ladder. It’s about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. And our commitment doesn’t stop there. Our culture is about our people, the ones in our communities and the ones that work with us.  

Here, you’ll find opportunities to grow and learn, to connect with others, and build relationships with the people around you. You’ll have the space and resources to grow into the best version of yourself. Because our number one investment is you.

Creating an award-winning culture doesn't come easy. And after 160 years, we know Commerce Bank is only at its best when our people are. If this sounds interesting to you, keep reading and let’s talk. 


Compensation Range

Hourly: $23.20 - $30.75 (Amount based on relevant experience, skills, and competencies.)

About This Job

The main purpose of this role is to manage projects, implement change management initiatives, handle communications, oversee temporary staff, and plan and execute events for the Bank Operations division.

Essential Functions

  • Plan, organize and execute meaningful and engaging team member events

  • Manage activities to budget and delegate tasks to members of the Event Planning committee

  • Draft and publish both written and visual communications to associate-level or management-level team members

  • Perform production tasks of high complexity and/or risk for various business units within the Operations division

  • Lend workflow expertise to implement process improvements in assigned business units

  • Assist with new hire onboarding

  • Perform other duties as assigned

Knowledge, Skills & Abilities Required

  • Intermediate understanding of banking industry, products, terminology, and best practices

  • Ability to work under minimal supervision with ability to prioritize tasks, research issues, resolve problems independently, and anticipate concerns of internal customers

  • Ability to move frequently between assignments and routinely learning new support functions

  • Strong analytical skills with a technical aptitude that allows for learning of numerous systems, platforms, and products

  • Ability to identify workflow or process improvements to increase efficiency

  • Ability to maintain confidentiality

  • Ability to demonstrate informal leadership skills

  • Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities

  • Inquisitive, agile, and strong team player with excellent written, verbal, and interpersonal communication skills

  • Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values

  • Intermediate level proficiency with Microsoft Word, Excel, Teams, and Outlook

  • Ability to complete off-site tasks, and occasionally work outside of standard business hours during peak event times. This may require work flexibility 1-2 weeks before the event., accounting for 4-5 events/year

Education & Experience

  • Associates’ degree or equivalent combination of education and experience required. Bachelor’s degree preferred

  • 2+ years financial services or related experience required 

  • 2+ years of event planning experience required

  • 1+ years bank operations experience preferred

 *Hybrid Schedule: In office 2 days per week 

**Level of role is determined by knowledge, experience, skills, abilities, and education 

***For individuals applying, assigned and/or hired to work in areas with pay transparency requirements, Commerce is required by law to include a reasonable estimate of the compensation range for some roles.  This compensation range is for the Business Office Specialist or Senior Business Office Specialist level job and contemplates a wide range of factors that are considered in determining most appropriate job level and making compensation decisions, including but not limited to location, skill sets, education, relevant experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for any applicable differentials (geographic, bilingual, or shift) that could be associated with the position or where it is filled. At Commerce, compensation decisions are dependent on the facts and circumstances of each situation. A reasonable estimate of the current base pay is $23.20 to $30.75 per hour.

#LI-Hybrid

The candidate selected for this position may be eligible for the following employment benefits: employer sponsored health, dental, and vision insurance, 401(k), life insurance, paid vacation, and paid personal time. In addition, we offer career development, education assistance, and voluntary supplemental benefits.  Click here to learn more.

Location: 922 Walnut St, Kansas City, Missouri 64106

Time Type:

Full time