The ideal candidate is a Digital Commerce enthusiast who is passionate about business performance & product planning, understands the Indian digital landscape & consumer needs. He/She has a positive attitude, is hands-on, detail-oriented, consumer centric, data-driven & can work cross-functionally & handle ambiguity in a fast-paced environment. Additionally, we are seeking a highly organized individual, having the ability to influence Teams & individuals spanning multiple functions and reporting lines.
Based in Bangalore & reporting directly to the Director, Nike Direct Digital Commerce (NDDC), India, you’ll collaborate with like-minded professionals across Merchandising, Product Planning, Brand Marketing, Operations & Logistics Teams. You’ll work with stakeholders across Southeast Asia Territory & Asia Pacific and Latin America Geography.
As a pivotal member of NDDC team, the Lead – Business Performance IND.Com & App, you will oversee planning & successful execution of the below key responsibilities areas:
1. Deliver Commercial & Business Performance Goals:
a) Curating Joint Business Plan & ensure its monthly, quarterly and annual achievement, while supporting the business’ long-term financial goals (based on trends, analysis, & consumer insights)
b) In-depth monitoring of key KPIs including demand, conversion, product health, & profitability. Provide actionable insights and recommendations to cross-function Team and Leadership
c) Drive sales performance in alignment with key consumer moments & business requirement to deliver maximum results
2. Drive Seasonal Product Strategy:
a) Share insights & recommendations for future product assortment (buys) & investments in close partnership with Merchandising & Planning team.
b) Co-create seasonal buy plans along with Merchandising & Planning Team and actively support the seasonal ‘Sell-in’ process with the Partner
c) Align seasonal assortment planning with Nike’s brand vision and consumer demand. Partner with Merchandising & Marketing teams to deliver compelling product stories.
3. Cross Functional Team Management:
a) Ideate, project manage & review key initiatives, aimed at driving business growth & operational efficiency across key workstreams
b) Support Marketing, Merchandising, & Planning, Operations & Tech. Teams to drive a shared digital agenda & aligned business outcomes
c) Lead communication to internal Nike stakeholders & Partner on progress, successes and challenges to influence / gain incremental support
Bachelor’s degree or above in Business, Merchandising, Digital Marketing, or a related field.
7-10 years of relevant Digital Commerce experience, ideally managing rapid-growth, consumer-facing digital businesses, (D2C experience would be preferred)
A passion for problem-solving and for creating seamless digital consumer journeys.
Proven cross-functional collaboration and stakeholder management skills
Proven ability to handle ambiguity in a fast-paced & evolving work environment.
Strong analytical skills, familiarity with inventory management, campaign execution, and digital merchandising best practices
Strong presentation skills, and excellent written and verbal communication skills to a wide range of audiences including senior level corporate executives
Deep knowledge of footwear and apparel business would be a plus