The Business Intelligence Professional is responsible for working with various internal departments to run analyses on the company, and make any recommendations to upper management.
General Responsibilities
• Collaborates with complex business problems and issues using data from internal and external sources to provide insight to decision-makers
• Key participant in helping identify and interpret trends and patterns in datasets to locate influences
• Key participant in constructing forecasts, recommendations and strategic/tactical plans based on business data and market knowledge
• Organizes specifications for reports and analysis based on business needs and required or available data elements
• May provide consultation to users and lead cross-functional teams to address business issues
• May directly produce datasets and reports for analysis using system reporting tools
• May be internal operations-focused or external client-focused, working in conjunction with Professional Services and outsourcing functions
Experience / Qualifications
• A university degree required (i.e. Bachelors degree) or equivalent relevant work experience.
• Business ethics - Ability to practice and behave consistently and effectively in areas of business practice and conflicts of interest
• Communication - Ability to communicate effectively by getting the right message across to the right people at the right time on a regular basis
• Customer Orientation - Ability to meet customers’ expectations by identifying and anticipating customers’ needs and integrating these into work; ability to develop new added value for customers and act with the customer in mind
• Result orientation - Ability to take steps personally to ensure that mutual goals and performance targets are met within the appropriate timeframe
• Teamwork - Ability to work with others and work synergistically with fellow team-members
• Planning and Organizing - Ability to plan, prioritize and organize work and schedules in all areas to meet requirements
• Problem solving - Ability to reach logical conclusions to situations by appropriately analyzing the situation. Balances the benefits, risks and consequences of actions
• Time Management - Ability to assessing your ability to manage your time, and the effectiveness of your team to reach department objectives
• Conflict management - Ability to recognize and work towards a mutually agreeable solution when confronted with conflict
• Resilience - Ability to work under pressure and prioritize
- 3+ years of experience in business analytics, reporting, or business intelligence.
- Proficiency with BI tools (e.g., Power BI) and strong visualization skills.
- Experience working with database and data management tools (e.g., MS Access, SQL-based systems).
- Hands-on experience with workflow automation platforms (e.g., Power Automate) to streamline data processes and reporting.
- Experience working with relational data sources; familiarity with SQL, Power Query, DAX, or similar preferred.
- Advanced proficiency in English (written and verbal) required.
- Ability to manage multiple tasks, follow structured workflows, and meet deadlines in a dynamic environment.
- Collaborative, customer-focused attitude and eagerness to learn from senior team members.
- Commitment to accuracy and confidentiality when working with sensitive data.
- Effective communication skills with the ability to summarize findings clearly for non-technical users.
- Strong analytical mindset, problem-solving skills, and attention to detail.
SmarterTogether
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