Job Type:
PermanentBuild a brilliant future with Hiscox
Position: Business Insights and Analytics Manager
Reporting to: SVP, Head of HUC
Location: Boston, Hartford CT, Manhattan NYC
The Role:
As a key member of the Distribution Leadership team, reporting to the Head of Hiscox Underwriting Center (HUC), this role will oversee all Analytics operations related to retail Distribution. It is charged with influencing, coordinating, and implementing our yearly business plans and our overall Distribution strategy through Analytics. The role creates accountability for achieving business objectives by aligning business initiatives to our strategy and business plans, building measures of success and ensuring business milestones are achieved.
The best candidate will have demonstrated experience in the commercial insurance broker space. This role requires a highly collaborative individual with a proven ability to develop and maintain strong working relationships across an organization. This role influences stakeholders in making data driven decisions and needs to bring strong analytical skills. Additionally, the right candidate will have exceptional organizational skills, be able to prioritize while working on multiple projects and be comfortable making recommendations that align with business priorities.
Key Responsibilities:
Influence, coordinate and implement initiatives aligned with the distribution strategy across all channels
Working in close partnership with stakeholders, develop and lead both broker and partner segmentation strategies and implementation of segmentation with an annual review of input and outcomes
Demonstrable strategic, analytical, and critical thinking skills. Use data to influence others, solve business problems and through decisioning
Oversee and influence commissions and compensation strategies in both broker and partner channels
Manage the business forecasting and planning processes in coordination with finance and the distribution leadership team
Coordinate the requirements for training and development across distribution and in partnership with Learning and Development
Provide ad-hoc and proactive data and analysis to support distribution leadership including preparation for board meetings
Lead ad-hoc projects as needed
Please provide a cover letter and resume which clearly communicates that you are the person to take on this challenge at Hiscox USA.
Here are some of the requirements we would ideally like to see:
Bachelor’s degree or 7+ years of relevant experience
6-10 years of working experience, preferably in commercial insurance and working with wholesale brokers
Demonstrable strategic, analytical, and critical thinking skills. Use data to influence others, solve business problems and through decisioning
Strong interpersonal skills, solid business acumen, ability to influence key stakeholders
Experience successfully managing projects from ideation through implementation
Comfortable working autonomously with minimal direction
Act as a conduit to other business functions
Excellent written and verbal communication skills
Strong work ethic with high attention to detail and results focused mentality
Demonstrates business acumen with the ability to contribute to the overall Hiscox USA strategy
Effective at driving complex-multi-stakeholder and cross-team programs to desired results while managing risk
Ability to create effective relationships, influence and collaborate internally and externally at all organizational levels
Deadline- driven, organized and able to multitask
Proficiency in MS Office (Word, Excel and Powerpoint)
Hiscox Values:
At Hiscox our spirit is in Challenging Convention and everything we do is guided by our Values.
Courage: Do the right thing however hard
Quality: World class where it matters
Integrity: True to our word
Excellence in Execution: Consistent, timely, efficient delivery
Human: Firm, fair and inclusive
What Hiscox USA Offers:
Competitive salary and bonus (based on personal & company performance)
401(k) with competitive company matching
Comprehensive health insurance, vision, dental and FSA plans (medical, limited purpose, and dependent care)
Company paid group term life, short- term disability and long-term disability coverage
24 Paid time off days, 2 Hiscox Days, 10 paid holidays, and ability to purchase 5 PTO days
Paid parental leave
4 week paid sabbatical after every 5 years of service
Financial Adoption Assistance and Medical Travel Reimbursement Programs
Annual reimbursement up to $600 for health club membership or fees associated with any fitness program
Company paid subscription to Headspace to support employees’ mental health and wellbeing
Recipient of 2024 Cigna’s Well-Being Award for having a best-in-class health and wellness program
Dynamic, creative and values-driven culture
Modern and open office spaces, complimentary drinks
**Please note that this position is hybrid and requires two (2) days in our office weekly**
Salary range: $140-$180k
The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.
About Hiscox:
As an international specialist insurer we are far removed from the world of mass market insurance products. Instead we are selective and focus on our key areas of expertise and strength - all of which is underpinned by a culture that encourages us to challenge convention and always look for a better way of doing things.
We insure the unique and the interesting. And we search for the same when it comes to talented people. Hiscox is full of smart, reliable human beings that look out for customers and each other. We believe in doing the right thing, making good and rebuilding when things go wrong. Everyone is encouraged to think creatively, challenge the status quo and look for solutions.
Scratch beneath the surface and you will find a business that is solid, but slightly contrary. We like to do things differently and constantly seek to evolve. We might have been around for a long time (our roots go back to 1901), but we are young in many ways, ambitious and going places.
Some people might say insurance is dull, but life at Hiscox is anything but. If that sounds good to you, get in touch.
About Hiscox USA:
Hiscox USA was established in 2006 to focus on the needs underserved and specialty commercial clients via both the regional broker and direct distribution channels and is today the fastest-growing business unit within the Hiscox Group. Today, Hiscox USA has a talent force of about 400 employees mostly operating out of 6 major cities - New York, Atlanta, Dallas, Chicago, Los Angeles and San Francisco. Hiscox USA offers a broad portfolio of commercial products, including technology, cyber & data risk, multiple professional liability lines, media, entertainment, management liability, crime, kidnap & ransom, commercial property and terrorism.
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