Hello future Business Information and Implementation Analyst
FirstRand believes that its people are its single most important resource and will not operate in a sector unless it has people who are right for that market and who share FirstRand’s business values. We recruit self-starters who have a passion for what they do. We empower them, hold them accountable and reward them appropriately. We value diversity in our people, particularly for the way that this contributes to innovative thinking. If you think you will flourish in our environment, and you believe you have the necessary skills and competencies for the position advertised, then we are looking for you!
Job Summary
We are seeking a detail-oriented and analytical Business Information & Implementation Analyst to support our payroll operations environment.
This role is critical in delivering accurate payroll-related insights, reporting, and system/process improvements that enable operational efficiency and informed decision-making. The successful candidate will play a key role in ensuring payroll data integrity and enhancing reporting and implementation capabilities within a high-volume, time-sensitive environment.
Are you someone who can:
Design, develop, and maintain payroll dashboards, reports, and management information.
Analyse payroll data to identify trends, risks, variances, and exceptions.
Provide accurate and timely reporting to support operational and strategic decision-making.
Manage ad hoc reporting requests within defined service levels and governance frameworks.
Translate business requirements into reporting and data specifications for technical teams.
Process Improvement & Implementation
Identify opportunities to improve payroll reporting, data quality, and information flow.
Support system and process implementation initiatives within payroll operations.
Contribute to continuous improvement efforts through data-driven insights.
Enable cost efficiency and operational effectiveness through improved reporting solutions.
Stakeholder Engagement
Collaborate with Payroll, HR, Finance, IT, and Change teams to deliver aligned solutions.
Obtain stakeholder input, validation, and sign-off on reporting and process enhancements.
Ensure alignment with governance standards and service level agreements.
Risk & Governance
Monitor data integrity and highlight risks impacting payroll accuracy and delivery.
Escalate system or process issues affecting payroll operations.
Support compliance with data governance and reporting standards.
You will be an ideal candidate if you have:
Bachelor’s degree in commerce, Finance, Information Systems, or a related field.
4–5 years’ experience in:
Business intelligence / data analytics
Reporting and management information environments
Systems implementation or process improvement roles
Experience in payroll, finance, or high-volume transactional environments is advantageous.
Skills & Competencies
Technical Skills
Strong analytical and data interpretation capability
Advanced reporting skills (Excel, Power BI or similar tools advantageous)
Ability to translate business requirements into technical/data solutions
Understanding of system-driven business processes and data controls
Core Competencies
Strong attention to detail and commitment to data accuracy
Effective prioritisation in a time-critical payroll environment
Excellent stakeholder management and communication skills
Ability to manage multiple deliverables within tight deadlines
Behavioural Attributes
Proactive, solution-focused mindset
Strong ownership and accountability
Ability to work both independently and collaboratively
Adaptable in a fast-paced, high-pressure environment
You will have access to:
Challenging work in a complex and exciting environment
Opportunities to innovate and create efficiencies.
Be part of a high-performing payroll operations team
Work on impactful projects involving data, systems, and process optimisation
Opportunity to influence decision-making through analytics and insights
Exposure to cross-functional collaboration across HR, Finance, and IT
We can be a match if you are:
Curious & courageous - you're driven by always wanting to know more and learn more and you're brave enough to
Obsessed with mastery - you know what it takes to become good at what you do and are constantly pushing yourself to do it.
Have a general understanding of different risk types.
Are you interested in taking the step? We look forward to engaging with you further. Apply now!
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Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.
15/05/26All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.