Business Execution Senior Manager-Payments User Acceptance

About this role:

Wells Fargo Payments Operations Change Delivery is seeking a User Acceptance Testing Manager who is responsible for leading and overseeing User Acceptance Testing activities to ensure technology solutions meet business requirements and are production‑ready. This role partners closely with business stakeholders, product owners, technology teams, and delivery leadership to plan, execute, and govern UAT across multiple initiatives.

In this role, you will:

• Lead end‑to‑end UAT strategy, planning, and execution for medium to large initiatives

• Manage UAT timelines, scope, risks, and dependencies to support overall delivery milestones

• Partner with business stakeholders to define UAT approach, entry/exit criteria, and acceptance standards

• Oversee test case design, execution, defect management, and status reporting

• Ensure traceability between business requirements and UAT test coverage

• Identify and escalate risks, defects, and quality concerns with clear mitigation recommendations

• Establish and enforce UAT governance, standards, and best practices

• Coordinate across technology, operations, and change teams to support release readiness

• Identify potential risks when implementing change along with developing mitigation strategies and plans

• Recommend opportunities for Business Execution process improvement

• Determine appropriate strategies and actions of multiple business groups to meet moderate to high complex deliverables

• Interpret procedures and processes, and provide leadership to strategize and execute a variety of programs, services, and initiatives that are significant in scope, complexity, and risk

• Collaborate with and influence functional business partners, leaders, and executive management to provide support and drive strategic initiatives for the business

• Manage allocation of people and financial resources for Business Execution

• Develop and guide a culture of talent development to meet business objectives and strategy

Location: 141278-NC-CIC Customer Information Center

This position does not offer relocation assistance.

Required Qualifications:

• 7+ years of experience in testing, quality assurance, or technology delivery

• 7+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

• 3+ years Management or leadership experience

• 3+ years of experience leading UAT efforts for complex business or technology initiatives

• Strong understanding of SDLC, testing methodologies, and release management

• Proven ability to manage cross‑functional stakeholders and competing priorities

• Experience with defect management and test management tools

• Strong written and verbal communication skills

Desired Qualifications:

• Experience in large, matrixed enterprise environments

• Financial services, regulated industry, or risk‑based testing experience

• Experience leading multiple UAT workstreams concurrently

• Familiarity with Agile, hybrid, and waterfall delivery models

• Ability to operate with limited supervision

• Experience managing multiple priorities and deadlines

• Experience partnering effectively across business and technology teams

• Ability to adhere to enterprise testing and risk standards

• Ability to operate with limited supervision

• Experience managing multiple priorities and deadlines

• Experience partnering effectively across business and technology teams

Job Expectations:

Posting End Date: 

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.