The Opportunity:
The Chief Information Office (CIO) organization is seeking a dynamic and highly skilled Senior Business Engagement Manager to serve as the primary liaison and trusted advisor for our client-facing lines of business and internal business functions. This pivotal role involves overseeing a portfolio of complex engagements, ensuring alignment between customer needs and our products and services, and ultimately enabling exceptional business outcomes and growth. In this role, you will continuously align technical solutions with business goals to drive innovation, efficiency, and business value. You have a passion for communication, collaboration, and building strong relationships across the enterprise. In this role, you will clearly communicate the organization’s purpose by establishing transparent communication channels and regular feedback loops, thereby supporting cross-functional partnership and collaboration. You demonstrate exceptional leadership abilities and a proven history of successfully managing large-scale transformations while cultivating and maintaining enduring senior-level relationships. You are a strategic thinker with outstanding communication skills, as well as expertise in project management and change management. Due to the nature of work performed within this facility, U.S. citizenship is required.
What You'll Do:
Build and nurture robust, long-term relationships with key stakeholders and executives, acting as the primary point of contact and escalation for all engagement-related matters.
Identify opportunities to leverage CIO shared services to offload operational activities, thereby enabling client-facing staff to focus on delivery. Collaborate with clients on implementation and strategic planning to maximize the return on investment (ROI) and overall value derived from our services and products. Leverage customer feedback to enhance service delivery and operational efficiency.
Craft and execute comprehensive communication strategies that powerfully convey the CIO’s vision, mission, and value proposition. Oversee and curate content for the internal CIO website to ensure it is engaging and consistently reflects the CIO's brand. Champion initiatives designed to elevate the CIO’s brand presence and amplify its marketing impact.
Conduct regular, data-driven performance reviews, such as quarterly business reviews, for customers and internal partners, creating compelling narratives and dashboards that highlight impact and pinpoint areas for improvement.
Lead the end-to-end management of complex projects or a portfolio of engagements, ensuring they are delivered on time, within scope, and on budget while meeting quality standards.
Manage and mentor a team of engagement managers and cross-functional teams, ensuring cohesive service delivery.
Join us. The world can't wait.
You Have:
10+ years of experience in business relationship management or communications within a large, matrixed organization
Experience with enterprise technology services and products and aligning them with business objectives
Experience in brand management and marketing, including promoting technology capabilities and initiatives
Experience in building and leading high-performing teams
Ability to distill complex information into clear, concise messages
Ability to manage stakeholder relationships and drive engagement in complex environments
Ability to manage multiple priorities and deliver high-quality results
Bachelor's degree in Business or Information Technology
Nice If You Have:
Experience in government consulting
Experience overseeing and managing internal communication platforms
Knowledge of Defense Industrial Base (DIB) operations, including associated regulations and restrictions
Knowledge of digital marketing strategies and tools
Possession of excellent written and verbal communication skills
Possession of excellent organizational and project management skills
Master’s degree
Compensation
At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen’s benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.
Salary at Booz Allen is determined by various factors, including but not limited to location, the individual’s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $125,300.00 to $233,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen’s total compensation package for employees. This posting will close within 90 days from the Posting Date.Identity Statement
As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.
Work Model
Our people-first culture prioritizes the benefits of flexibility and collaboration, whether that happens in person or remotely.
Commitment to Non-Discrimination
All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.