Hello future Business Development Support Services Manager
Ashburton Investments is a new generation investment manager that offers investors access to more sources of return and more ways to manage risk, within the South African retail framework. We pride ourselves by offering solutions that support business strategies in the reallocation of investment capital, importantly in the face of increasing market and regulatory pressures, that are in the interest of the clients who chose to partner with us.
Our mission as an Asset Manager is:
getting those that are not saving to save,
getting those who are saving to save more effectively, and helping to fund Africa
Ashburton Investments has built a successful brand in both the retail and institutional market for both listed and unlisted capabilities. The business has seen exponential growth in assets under management since inception in 2013 to over R156bn. The business wishes to further capitalize on the strong positioning in the market by continuing to attract assets from retail clients into various asset classes; Equities, Multi Asset, Fixed Income and offshore to credit, LDI and other.
In this role you will be required to perform, deliver and manage the day-to-day activities of business development client service delivery through effective people and service management in order to foster client centricity, increased productivity and enable operational excellence for the business development teams.
Are you someone who can:
Manage and support assigned accounts, including contract renewals, new business opportunities and customer strategy.
Manage the delivery of efficient client service administration processes and procedures.
Manage the adherence and compliance to company polices, instructions and relevant legislation within all the client service functions.
Monitor and manage the achievement of service level agreements to ensure excellence in the client services function.
Manage the delivery of efficient client service administration processes and procedures.
Manage the adherence and compliance to company polices, instructions and relevant legislation within all the client service functions.
Monitor and manage the achievement of service level agreements to ensure excellence in the client services function.
Manage the delivery of efficient client service administration processes and procedures.
Manage the adherence and compliance to company polices, instructions and relevant legislation within all the client service functions.
Monitor and manage the achievement of service level agreements to ensure excellence in the client services function.
Manage the delivery of efficient client service administration processes and procedures.
Manage the adherence and compliance to company polices, instructions and relevant legislation within all the client service functions.
Monitor and manage the achievement of service level agreements to ensure excellence in the client services function.
Ensure that all legal documents and processes are followed when signing up an order.
Manage and Responsible for the entire Request for Quote (RFQ)/ tender process for assigned customers.
Manage the collation and development and communication of service pricing and annual rate reviews.
Product development activities for all customers inclusive of quote.
In collaboration with the reporting and analytics teams (Business Intelligence), ensure reports and dashboards are updated and distributed to the team enabling them to digest and deliver meaningful research on existing and prospective clients, competitor activity, and industry or market trends to inform and support business development opportunities, strategies, and decisions.
Support with activities related to the development and maintaining of a healthy pipeline of the new business opportunities.
Manage and support assigned accounts, including contract renewals, new business opportunities and customer strategy.
Maintains customer database and update pipeline timeously and track and follow-up on marketing and business development leads.
Assist in developing and implementing the business areas Business Development strategy.
Manage the delivery of efficient client service administration processes and procedures.
Manage the adherence and compliance to company polices, instructions and relevant legislation within all the client service functions.
Monitor and manage the achievement of service level agreements to ensure excellence in the client services function.
You will be an ideal candidate if you:
You will have access to:
Personal Attributes
We can be a match if you have:
Are you ready to take the next step in your career? We look forward to engaging with you further. Apply now!
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Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.
11/03/26All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.