Job Title: Business Development Officer
Location: London, Harley Street
Part-Time: 24 hours per week; any 3 days (Mon to Fri)
Contract: Permanent, hybrid minimum of one day per week in the office
Salary: Up to £30,000 per annum pro rata
We’re looking for a Business Development Officer to join our primary care team at our prestigious private GP clinic in Harley Street. This is a supportive and friendly team, and the role plays an important part in strengthening our relationships across luxury hospitality. You’ll help enhance our brand presence especially with hotel partners and concierge teams, working closely with the Business Development Manager to deliver consistent, high‑quality engagement. This is a role where you’ll spend time out and about across London meeting current and new partners face to face, supporting our activity on the ground, and representing us at key industry events. It’s a great opportunity for someone who enjoys building relationships, working collaboratively, and contributing to meaningful commercial growth.
As a Business Development Officer you’ll support all aspects of business development activity. You’ll help prepare proposals, materials and reports, maintain accurate CRM records, and ensure our partners receive timely communication and support. The role is varied and hands‑on, giving you the chance to build trusted relationships especially across hotel concierge networks while helping the Business Development Manager with admin tasks so they can focus on strategic initiatives.
This role will give you the opportunity to develop your commercial and partnership skills.
Above all else, we’re committed to the care and improvement of human life. It’s this guiding vision that influences everything we do at HCA UK. From the CEO to the colleagues on the floor we all have a part to play in delivering exceptional care to our patients. Other’s may think this is just a role in team, but to us, you’ll be part of a wider team with a unique sense of purpose, one that helps improve lives on a daily basis.
What you’ll do:
- Act as a liaison for hotel concierge teams and hospitality partners
- Build and maintain trusted B2B relationships across hotel networks
- Represent us at monthly Les Clefs d’Or meetings and concierge networking events
- Gather and relay feedback from concierges and hotel partners, running reports and keeping spreadsheets up to date
- Support daily business development operations, including preparing materials, reports and CRM updates
What you’ll bring:
- Experience building trusted B2B relationships and working to KPI's
- Confidence engaging with external stakeholders face to face
- Strong organisational and administrative skills
- Ability to manage CRM systems accurately
- A proactive approach with confidence working independently and spending time on site
Why HCA UK?
Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world’s leading healthcare providers. In the UK, we’re one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing.
By caring for our colleagues, we empower them to provide exceptional care for our patients. That’s why we offer a host of flexible benefits that reflect the invaluable contribution they make every day. As a Business Development Associate you’ll be eligible for:
- 25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit you
- Private Healthcare Insurance for treatment at our leading hospitals
- Private pension contribution which increases with length of service
- Season Ticket Loan and Cycle to Work scheme
- Group Life Assurance from day one
- Critical illness cover
- Enhanced Maternity and Paternity pay
- Corporate staff discount for all facilities including Maternity packages at The Portland
- Comprehensive range of flexible health, protection and lifestyle benefits to suit you
- Discounts with over 800 major retailers
Culture and values
At HCA UK we believe exceptional care starts with our people. We celebrate the unique perspectives and different experiences each of us bring as we know that when you feel seen, heard and supported you can be at your best for our patients, and each other.
Our mission is simple, above all else we’re committed to the care and improvement of human life, a clear statement that extends to both our patients and colleagues. To achieve this, we live and breathe four core values:
- Unique and Individual: We recognise and value everyone as unique and individual
- Kindness and compassion: We treat people with kindness and compassion
- Honesty, integrity and fairness: We act with absolute honesty, integrity and fairness
- Loyalty, respect and dignity: We trust and treat one another as valued members of the HCA UK family with loyalty, respect and dignity
Reasonable adjustments
We believe everyone should feel comfortable to bring their full self to work and be afforded the same opportunities. As a Disability Confident committed organisation, we’re happy to discuss flexible working arrangements to suit your needs as well as offer reasonable adjustments throughout our recruitment process, and in the workplace, to anyone that needs them.
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