Business Development Officer - Broking

Lets Write Africa's Story Together!

Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

Job Description

KEY TASKS AND RESPONSIBILITIES

• To prepare tenders and bids for both new and renewal business for GI under broking business. 
• To prepare and give a timely response to quotation requests from brokers. 
• To prepare and maintain a tenders/bids or quotation pipeline for both new and renewal business and also ensure to follow up for closure of business. 
• To assess the required information by coordinating response material from all parties involved and maintaining completeness of submission brought forward. 
• To manage timely provision of graphic designs and visual presentations both in hard copy and digital versions of the response documents within set deadlines. 
• To manage feedback from purchasers when tenders are unsuccessful in order to improve in future submissions. 
• To attend Pre-bid Meetings and correspondences with purchasing authorities. 
• To ensure return and cancellation of bid securities that have expired. 
• Develop prospects into new GI business and thus promote business growth 
• Establish and cultivate relationships with intermediaries, clients and other Old Mutual business partners. 
• Assist the Business Development Manager-GI to execute the GI business Development strategic initiatives. 
• Use and update the reporting format on a daily basis with activities undertaken by self or as advised by the supervisor. 
• Develop strategies to grow the General Insurance broking book
• Oversee sensitizations and product trainings for clients and brokers
• Regular visits to brokers to promote good customer experience through the brokers
• Support with new broker onboarding and maintain a register of all compliant brokers with their KYCs regularly update  ANTI-MONEY LAUNDERING (AML) EXPECTATION

• The incumbent will be responsible for ensuring adherence to, implementation of, and adoption of Compliance, Anti-Money Laundering (AML), and Sanctions-related policies, procedures, and process requirements within Old Mutual and its subsidiaries. This includes execution of customer due diligence processes, ensuring compliance with Know-Your-Customer (KYC) standards, conducting ongoing and enhanced due diligence, and maintaining data quality. Additionally, the role involves identifying and monitoring potential AML, Sanctions, or Compliance breaches and unusual activities, and escalating these concerns to the Risk and Compliance Office for further action.  Qualifications: Minimum education:  

• A University degree or equivalent with qualifications in Business Administration, customer service, Sales Management and Relationship Management.  

  Certificate in Insurance

• Sales and relationship management experience will be an added advantage SKILLS AND COMPETENCIES.
• Excellent communication and negotiation skills 

• Self-starter
• Confidence
• Team player
• Highly organized 
• Builds and maintains strong business relationships
• Reliable 
• Creative and innovative 

Provides specialist knowledge and executes account development strategies and sales business plans in order to achieve medium-sized sales targets.

Responsibilities

Data Collection and Analysis

Collate and analyze data using preset tools, methods, and formats. Involves working independently.

Information and Business Advice

Resolve queries from internal or external customers or suppliers by providing information on complex processes and the related policies, referring issues to others where necessary for interpretation of policy.

Document Preparation

Prepare moderately complex documents using a variety of applications for technology devices, such as standard office software. Also responsible for gathering and summarizing data for reports.

Insights and Reporting

Extract and combine data to generate standard reports.

Customer Relationship Management / Account Management

Make calls (by telephone or in person) to allocated customers to maintain and strengthen existing relationships. Act as a first point of contact for resolving customer queries and complaints.

Financial Advice

Conduct comprehensive financial planning and advice services for more complex client situations.

Sales

Deliver mostly routine sales support services.

Operational Compliance

Develop knowledge and understanding of the organization's policies and procedures and of relevant regulatory codes and codes of conduct to ensure own work adheres to those standards. Obtain authorization from a supervisor or manager for any exceptions from mandatory procedure.

Personal Capability Building

Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching. Develop and maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media.

Skills

Account Development Strategies, Account Development Strategies, Accounting, Accounts Development, Action Planning, Business, Business Development, Business Growth, Business Relationships, Communication, Computer Literacy, Customer Due Diligence (CDD), Customer Experience (CX), Customer Relationship Management (CRM), Customer Relationships, Customer Service, Data Analysis, Database Reporting, Data Compilation, Data Interpretations, Deadline Management, Development Planning, Due Diligence, Enhanced Due Diligence, Evaluating Information {+ 21 more}

Competencies

Communicates Effectively

Customer Focus

Decision Quality

Ensures Accountability

Manages Complexity

Optimizes Work Processes

Plans and Aligns

Tech Savvy

Education

Bachelors Degree (B): Business Administration (Required)

Closing Date

17 December 2025 , 23:59

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