Job Description
To manage and grow a portfolio of client relationships within the organisation focusing on both FNB commercial and Broader Africa by pro-actively identifying opportunities, acquiring new business, and delivering tailored financial solutions from a suite of standard and customised offerings.
This job ensures value delivery to provide strategic oversight and operational management of a portfolio of high value business clients to drive sustainable growth, deepen relationships and maximise revenue opportunities through tailed solutions and proactive engagement. It requires leveraging market insights and collaboration cross-functionally to ensure alignment with business objectives and delivering exceptional client outcomes.
Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.
As part of our team in FNB Commercial and Broader Africa, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.
- Track, control and influence sales activities with specific aim to increase sales
- Achieve net profit growth for Chinese Banking cross the organisation
- Maximise business portfolio, cross sell opportunities and strengthen client relationships
- Manage cost and expenses within approved budget to achieve cost efficiencies
- Deliver exceptional services through educating the client, offering an appropriate solution and ensuring the relationship is maintained
- Continuously monitor actual process turnaround times and quality standards and resolve customer queries speedily to enhance effective client service delivery
- Manage and grow existing clients and grow portfolios through pro-active portfolio management
- Maintain and build relationships through expectation management, knowledge sharing and integration
- Know and understand customer needs in order to deliver a quality service and recommend appropriate solutions
- Manage the growth of active customer account base, and ensure the increase of the client base year-on-year
- Maintenance of expert knowledge on specific products, pricing, application processing and timelines in order to drive and achieve relevant sales targets
- Manage sales lead pipeline and enter all qualified leads into pipeline and maintain in an effective way
- Translate strategies into actionable goals and execute relevant projects/initiatives aligned to strategic objectives with specific performance measures and control systems to track progress
- Ensure compliance is adopted in terms of system and procedures as laid out by business
- Take all necessary actions to ensure compliance with relevant statutory, legislative, policy and governance requirements in area of accountability
- Create own development plan and review plan with line manager
- Understand which competencies and skills are required to be mastered to ensure personal development and performance
- Ensure timeous, clear contracting and assessment of performance expectation in line with identified objectives and enable a learning and growth culture
- Willing to travel in broader Africa
You will be an ideal candidate if you:
Speak, read, and write both English and Mandarin
Have a Relevant Business Degree
Have an RE qualification
Have a minimum of 1-2 years' experience in Sales and Portfolio Management
Are not an unrehabilitated insolvent
You will have access to:
Opportunities to network and collaborate
A challenging working environment
Opportunities to innovate
We can be a match if you are:
Apply now if you are interested in taking the next step. We look forward to engaging with you!
Job Details
Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.
29/03/26
All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.