Business Development Associate - Enterprise Technology

GLG is seeking a supportive, collaborative, and tenacious individual to join our Technology team supporting GLG’s Enterprise relationships in the sector. You will be responsible for identifying new potential users (of GLG’s platform) within named accounts, regularly assisting with presenting our platform to clients, using our CRM to track and map client accounts, and work in collaboration with Account Managers to drive adoption of GLG’s platform. 

The Business Development Associate role on our Tech team is effectively a supportive role that drives business with key Enterprise Technology clients. 

Specific responsibilities include (but are not limited to): 

• Support current client base and provide outreach and follow-up to clients 
• Collaborate with senior business development executives to retain and grow existing client relationships 
• Target Associate up to VP-level contacts to increase awareness of GLG, engage them to share business issues and key projects, deliver GLG solutions to meet needs and add value to their business process 

Goals and expectations: 

• Tight coordination with the client relationship lead and Client Solutions team 
• Help execute relevant parts of account planning process 
• Engage clients via phone outreach 
• Increase unique active users 
• Support renewal process to increase retention rates 
• Help drive attendance to GLG events 
• Create & maintain client presentations 
• Share proactive suggestions for improving our outreach efforts 

Key performance metrics for the Business Development Associate include total outreach efforts, connected outreach, establishing relationships with contacts at client firms, client revenue growth, increase in users of GLG’s services at client firms, and adoption of new products and systems. Given that the BDA will be working closely with Account Managers, your success in the role will largely correlate with the success of the overall Tech business. You should be comfortable articulating the value of our expert network, professional services, and client-facing software systems to clients. 

An ideal candidate will have the following: 

• Bachelor’s degree 
• 1-2 years of demonstrated success selling information services and solutions via phone, email, and consultative selling 
• The ability to build strong and lasting relationships with key decision makers in client firms 
• Ability to work well independently and be self-motivated 
• A strong passion for persuasion, especially around complicated and intellectually challenging issues 
• Superior verbal communication skills 
• Excellent attention to detail with the ability to stay organized in a fast-paced environment 
• A demonstrated ability to read and understand people