Business Coordination Lead
Location: Southeast region
Working Hours: 18.5 hours
Contract Type: Permanent
Salary: £28,890 - £36,920 (pro rata)
Make a real difference in your community
Are you passionate about helping others live safer, healthier and more independent lives?
Join Waythrough, one of the UK’s leading mental health and social support charities, and make a lasting impact every day.
We support over 125,000 people each year through our 200 services, empowering individuals to overcome challenges around mental health, housing, and substance use.
About the Role
We are recruiting a Business Coordination Lead to act as the operational and governance engine for our Southeast region.
This is not a general admin role.
The postholder will lead regional business coordination, governance processes, reporting, and systems implementation, ensuring senior leaders and managers have accurate information, clear action tracking, and consistent operational oversight.
You will work closely with the Director of Services and Area Managers to:
• deliver high-quality regional reporting
• maintain governance rhythms
• coordinate performance and compliance activity
• support service mobilisation and development
• ensure regional systems and processes function effectively
This role is ideal for someone who enjoys structure, systems, data, and accountability, and who is confident working with senior leaders.
Key responsibilities include:
• Owning and coordinating regional governance processes, reporting cycles, and action tracking
• Leading business coordination activity that supports effective service delivery across the region
• Producing high-quality regional reports and briefing packs
• Supporting service mobilisations, developments and regional projects
• Coordinating regional meetings and forums, ensuring actions and decisions are tracked and delivered
• Working with services to improve data quality and consistency
• Supporting business development activity where required
Minute-taking and diary coordination form part of the role, but the focus is on coordination, oversight, and systems rather than reactive administration.
About you
You will:
• Be highly organised, methodical, and confident managing multiple priorities
• Have experience supporting senior managers or leadership teams
• Be comfortable working with data, reports and governance processes
• Be confident chasing actions and maintaining standards
• Enjoy improving systems and ways of working
This role suits someone looking for a part-time, senior coordination role with responsibility and autonomy, rather than a traditional administrative post.
Please see the full job description and person specification here.
Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.
About Waythrough
Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England.
Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.
Make a real difference in your community
Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change.
What We Offer
We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package:
27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)
Pension scheme with 4.5% employer contribution, matched up to 6.5%
Life assurance (3× annual salary)
Enhanced sick pay and family-friendly pay
Birthday leave and the option to buy up to 5 extra days’ annual leave
Professional fee reimbursement for relevant qualifications
24/7 online GP access and Employee Assistance Programme
Recognition and long service awards via our Way to Go and Aspirations portals
£500 Recommend a Friend bonus
Cycle to Work scheme and Credit Union membership
Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good
Free will writing service and wellbeing initiatives throughout the year
Inclusion and accessibility
Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support.
We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation.
If you need adjustments or support to apply, please email our recruitment team: recruitmentteam@waythrough.org.uk
Closing Date:
2026-02-14