Business Continuity & Resiliency Manager - Belgrade, Serbia

About NCR Atleos

NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe. NCR Atleos was ranked #12 in Newsweek’s prestigious 2025 Top 100 Global Most Loved Workplaces® list.

Title: Business Continuity & Resiliency Manager

Location: Belgrade, Serbia

The Business Continuity & Resiliency Manager ensures organizational preparedness for disruptions by leading audit readiness, maintaining recovery strategies, and driving crisis management initiatives. This role partners across functions to uphold compliance with ISO 22301 and strengthen enterprise resilience.

Key Responsibilities

• Leads ISO 22301 audit preparation and external engagement, ensuring compliance and readiness for certification.
• Oversees business continuity planning and crisis management, including development and execution of response strategies.
• Maintains and tests recovery plans and resiliency procedure documents to validate effectiveness and alignment with organizational objectives.
• Coordinates local BCC incident response engagement, serving as the primary point of contact during disruptions.
• Supports the ongoing rollout of the Enterprise Business Impact Assessment (EBIA) program, ensuring accurate criticality assessments across the organization.
• Utilizes GRC tools to automate and update processes as the resiliency program matures.
• Partners with Risk, Compliance, and Technology teams to integrate resiliency into enterprise risk frameworks.
• Provides training and awareness programs for business continuity and crisis response.
• Monitors regulatory changes and industry best practices to keep continuity strategies current.

Qualifications

• Bachelor’s degree in Risk Management, Business Administration, or related field.
• 7+ years of experience in Business Continuity, Disaster Recovery, or Risk Management.
• Strong knowledge of ISO 22301 standards and audit processes.
• Excellent communication and stakeholder engagement skills.

Preferred

• CBCP or ISO 22301 Lead Implementer certification.
• ISO 22301 Auditor certification.
• Familiarity with resiliency testing methodologies and automation tools.
• Experience in Business Impact Assessments (BIA) and GRC tool usage.

Offers of employment are conditional upon passage of screening criteria applicable to the job.

Company Benefits:

• Private Health Insurance

• Employee Referral Bonus Program

• Wellbeing Resources

• Baby Bonus

• Life, Accident & Disability Insurance

• Numerous opportunities for internal career pathing and advancement

• Discounts for employees at NCR Atleos partners
   

EEO Statement
NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.

Statement to Third Party Agencies

To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.