CommerceBank

Business Continuity Disaster Recovery Coordinator

MO - Kansas City Downtown/Plaza - Kansas City - KC Downtown 811 Main (825 Main) (64105) Full time

About Working at Commerce 

Building a career here is more than just steps on a ladder. It’s about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. And our commitment doesn’t stop there. Our culture is about our people, the ones in our communities and the ones that work with us.  

Here, you’ll find opportunities to grow and learn, to connect with others, and build relationships with the people around you. You’ll have the space and resources to grow into the best version of yourself. Because our number one investment is you.

Creating an award-winning culture doesn't come easy. And after 160 years, we know Commerce Bank is only at its best when our people are. If this sounds interesting to you, keep reading and let’s talk. 


Compensation Range

Hourly: $39.40 - $52.40 (Amount based on relevant experience, skills, and competencies.)

About This Job

The main purpose of this job is to play a pivotal role in safeguarding critical operations and customer trust. This position will lead enterprise-wide continuity strategies, partner with senior leadership, and ensure compliance with evolving regulatory standards.

Essential Functions

  • Drive the development and implementation of the Business Continuity Management (BCM) program, including Crisis Communications, Emergency Response, Application Recovery, and Branch Response

  • Conduct enterprise-wide risk assessments to identify vulnerabilities and recommend mitigation strategies aligned with regulatory requirements

  • Monitor industry trends and regulatory changes; implement standards to maintain compliance and strengthen resilience posture

  • Oversee annual Business Impact Analysis (BIA) and guide business units in defining critical processes, recovery time objectives, and resource needs

  • Design and execute continuity testing methodologies, including tabletop exercises, simulations, and recovery drills

  • Manage business resumption sites in Olathe, KS, and St. Louis, MO, ensuring readiness for activation during disruptions

  • Perform other duties as assigned

Knowledge, Skills & Abilities Required

  • Strong knowledge of business continuity and disaster recovery principles, emerging trends, regulatory requirements and industry best practices

  • Familiarity with BCM-related programs, tools, and emergency notification systems

  • Working knowledge of information technology, cybersecurity, networks, facilities management, and physical security

  • Ability to travel occasionally for disaster recovery support or exercise coordination

  • Availability for 24/7 on-call participation in crisis management or recovery events as needed

  • Highly organized, detail-oriented self-starter with the ability to manage multiple priorities effectively

  • Strong analytical, problem-solving, and adaptability skills; inquisitive and collaborative team player

  • Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities

  • Inquisitive, agile, and strong team player with excellent written, verbal, and interpersonal communication skills

  • Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values

  • Intermediate level proficiency with Microsoft Word, Excel, Teams, and Outlook  

Education & Experience

  • Bachelor’s degree in Business, Emergency Management, Information Systems, or related field preferred; or equivalent combination of education and experience required

  • 5+ years of experience in business continuity, disaster recovery, or risk management required

  • Certified Business Continuity Professional (CBCP) or equivalent preferred; ISO 22301 or ITIL certifications preferred

  • Fusion Framework System, AlertMedia and Salesforce experience preferred

 *Hybrid Schedule: In office 2 to 3 days per week  

**Level of role is determined by knowledge, experience, skills, abilities, and education 

***For individuals applying, assigned and/or hired to work in areas with pay transparency requirements, Commerce is required by law to include a reasonable estimate of the compensation range for some roles.  This compensation range is for the Business Continuity & Disaster Recovery Coordinator or Senior Business Continuity & Disaster Recovery Coordinator level job and contemplates a wide range of factors that are considered in determining most appropriate job level and making compensation decisions, including but not limited to location, skill sets, education, relevant experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for any applicable differentials (geographic, bilingual, or shift) that could be associated with the position or where it is filled. At Commerce, compensation decisions are dependent on the facts and circumstances of each situation. A reasonable estimate of the current base pay is $39.40 to $52.40 per hour.

#LI-Hybrid

The candidate selected for this position may be eligible for the following employment benefits: employer sponsored health, dental, and vision insurance, 401(k), life insurance, paid vacation, and paid personal time. In addition, we offer career development, education assistance, and voluntary supplemental benefits.  Click here to learn more.

Location: 811 Main St, Kansas City, Missouri 64105

Time Type:

Full time