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General
Serve as the primary compliance lead for the Merchant Business, ensuring all merchant acquiring and payment services align with the Compliance 3 lines of defense model.
Ensure merchant operations are consistent with HLB’s Group Compliance framework and global standards, specifically focusing on PayNet guidelines, BNM regulations and Card Scheme requirements.
Responsible for advising and supporting respective business units within PPFE on compliance with regulatory requirements.
Responsible on governance of implementation of regulatory compliance within PPFE.
Essential duties and responsibilities
a) Assurance, Review, and Advisory
Lead, manage and execute Compliance Assurance & Advisory activities for the assigned portfolio, including:
Compliance Self-Assessments (CSA) and Compliance Independent Reviews (CIR) validating the quality of work performed by business units.
BNM Reviews and other regulatory information requests.
Review and validation of the quality of work performed by business units, identifying gaps and potential areas for improvement.
Provide advisory and guidance to business units of the assigned portfolio on Assurance & Advisory matters, with a focus on product governance and impact of new regulations.
Develop and implement a plan for checking and governing the compliance controls of business units of the assigned portfolio.
Continuously explore opportunities to reduce manual oversight by automating compliance checks
b) Operational Risk
Conduct risk assessment on new process change initiated by business heads/units via Risk Control Assessment Template (RCAT).
Recommend control enhancements. Advise on improvements to internal processes, systems, and controls to strengthen the bank's resilience to operational risks including:
i) Business Continuity Management (BCM) exercise and other related activities
ii) Risk and Compliance Self-Assessment (RCSA)
iii) Review of outsourced service providers
iv) Review departmental SOPs and Policies
c) Stakeholder Management and Culture
Act as the key liaison with Group Compliance regarding Compliance Assurance & Advisory matters of the assigned portfolio.
Facilitate a strong compliance mindset within the Merchant Business team through training and sharing best practices.
Establish and share best practices and competitor benchmarks to enhance compliance maturity.
Build and maintain strong working relationships with Business Heads within Personal Financial Services and Business & Corporate Banking, Group Compliance, Group Risk, Group Internal Audit, and other relevant functions (including Legal and Hong Leong Islamic Bank for Shariah compliance).
Lead compliance projects initiated by Group Compliance for the assigned portfolio, where necessary.
Ensure timely and accurate regulatory reporting and the reporting/escalation of compliance issues or incidences of the assigned portfolio to management and Group Compliance
About Hong Leong Bank
We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China.
We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.
Realise your full potential at Hong Leong Bank by applying now.