Business Change Analyst

Join us as a Business Change Analyst to take your career to the next level with a global market leader.

How you will create an impact

This is a great opportunity for a Business Analyst professional to be a champion for change and improvement, helping the business functions to deliver their objectives for improvement and efficiency, ensuring alignment to the company strategy.

You will have the opportunity to build your profile by working with senior stakeholders across the business, and you will be getting involved in some exciting projects

Some of the key responsibilities include:

• Support the full project lifecycle; eliciting and documenting ‘as-is’ and ‘to-be’ processes and requirements for change, supporting the business through testing and implementation as well as working on feasibility studies and business cases
• Define the scope of changes and support the project team through initial feasibility studies, requirements definition to testing and implementation as required.

• Work with Group IT through the software development lifecycle, providing a key point of contact for query resolution and support
• Develop work requests for small changes and business cases for larger change initiatives, evaluating the options available and making recommendations. 
• Develop and maintain Benefits Realisation Plans in line with the Talbot Delivery Framework
• Understand business decisions and the related reporting and analysis needs; to analyse and document available data sources and data flows to standards and in a consistent manner
• Drive and promote Business Analysis best practice within Talbot, educating business users to the value that can be provided by analysis
• Share knowledge with the Business Analysis team to reduce key-man dependency
• Continuously look at tools and techniques to improve the service offering of the department.

What you’ll need to succeed

• Experience in Business Analysis and Project Management within a regulated financial services environment
• Experience delivering multiple projects to the expected quality standards, on time and within budget
• Lloyd’s Market Insurance and/or commercial insurance knowledge highly advantageous
• Strong requirements elicitation techniques, including workshop facilitation and user story definition
• Proactive and organised with good attention to detail
• Solid end-to-end Project Lifecycle experience, using both Agile and Non-Agile methodologies
• Ability to facilitate relations between business groups and technology departments
• Excellent stakeholder relationship building and influencing skills, with the ability to collaborate effectively to drive change

#LI-AIG

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities.  If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com.  

OP - Operations

Talbot Underwriting Services Ltd (TS1)