Job description
Job Title: Business Architect
Band: 5
Salary: £59,877 - £66,869
Location: Liverpool/Newport/Norwich/Birmingh
Contract Type: Permanent
Hours: Full Time/ Compressed Hours
Closing Date: 22/03/2026
Interview Date(s): W/C 13/04/2026 (subject to change)
Crown Commercial Service (CCS) will become Government Commercial Agency (GCA) on 1 April 2026. Please visit our website for further details.
Watch our Webinar on the above link and gain valuable insight into CCS and our recruitment processes.
Would you like to play a pivotal role in shaping the future of the Crown Commercial Service (CCS)? Do you thrive on turning strategic vision into tangible operational improvements? Are you passionate about leveraging innovation to achieve significant strategic goals? We are looking for innovative and strategically minded Business Architects to join our newly established Business Architecture function.
Job Summary
This critical and exciting opportunity requires strategic vision to harness innovation and align business strategy to drive operational improvements that deliver our strategic goals. Collaborating across the organisation to model value streams, services, capabilities, and processes, building a comprehensive understanding of the current enterprise landscape and mapping strategic change.
Directorate Overview
The Digital & Data Services (DDS) directorate is at the heart of CCS's digital transformation journey, responsible for delivering modern, efficient, and user-centred digital services that support over £30bn of public sector procurement annually. We're building a world-class digital capability that will revolutionise how the public sector buys common goods and services.
Team Summary
In the Business Architecture and Continuous Improvement function you will be working closely with 6 permanent colleagues, and as part of a wider Strategy and Architecture domain tasked with developing the CCS Digital Strategy and Enterprise, Technology and Data Architecture.
Key Accountabilities
● Apply and develop business architecture frameworks, principles, and techniques within CCS. Guide others in using appropriate business architectural tools and methods.
● Understand and apply business architectural principles, techniques, and tools to business scenarios.
● Create business architecture artefacts, including abstract representations of the organisation.
● Develop standard and scalable models to collect, aggregate, or disaggregate complex information.
● Support the definition of vision for business capabilities and value streams using various architecture and collaboration tools used within CCS.
● Identify and anticipate business impacts, issues, and activities, supporting the shaping of principles, patterns, standards, processes, plans, and policies accordingly.
● Contribute to the creation of transition plans, roadmaps, and strategic alignment, ensuring investments and initiatives align with business objectives.
● Engage with stakeholders to understand requirements and provide recommendations.
● Stay informed about external influences that may help or hinder strategic goals.
● Support process optimisation and improvement through analysis and design.
Essential Criteria (to be assessed at application stage):
Demonstrable experience in applying and developing Business Architecture frameworks and principles to model value streams, capabilities, services, and processes.
Proven ability to translate strategic vision into tangible operational improvements and contribute to the creation of transition plans, roadmaps, and strategic alignment.
Strong analytical and modelling skills to collect, aggregate, or disaggregate complex business information and support process optimisation and design.
Excellent stakeholder engagement and collaboration skills with the ability to gather requirements, provide recommendations, and guide others in using appropriate architectural tools and methods.
Success Profiles (to be assessed at interview):
You will be assessed against the following Behaviours:
Communicating and influencing
Seeing the bigger picture
Changing and Improving
You will be assessed against the following Technical Skills
(Some of the below technical skills will be tested via a presentation at interview)
Business Architecture
Communicating Information
(A link to the Civil Service Success Profiles Framework is provided below)
Please note that as part of this recruitment process, if you are unsuccessful at interview stage but are close to the benchmark score you may be considered for and offered a role at a lower pay band within the same job family.
What we will offer you, here are some of the benefits you can expect:
Competitive salary
Generous pension scheme
A discretionary non-contractual performance related bonus
Working remotely in addition to working in advertised office location
Flexi time scheme (available for B1-B6)
Minimum 25 days annual leave to a maximum service related 30 days excluding bank holidays
Explore fully how we will reward your work.
Want to make a difference? Find out more about the rewarding work that we do in our candidate pack.
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil ServiceD&I Strategy.
We want to make our recruitment process accessible to everyone, so if there is any way that we can support you, please contact recruitment@crowncommercial.gov.uk
Working flexibly, delivering outcomes
CCS operates a smarter working model that balances flexibility with collaboration. Successful candidates are expected to spend at least 26 days per quarter (approximately 2 days per week, pro-rata) at their contracted office, another CCS site, or off-site for meetings. For the remainder of the time, you may work from home or another suitable location that meets business needs. .
Artificial Intelligence
Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.
Selection Process
A reserve list may be held for up to 12 months, which the Civil Service may use to fill future suitably similar vacancies across government for candidates who are considered appointable following interview. Should you be placed on a reserve list and want to be removed please contact recruitment@crowncommercial.gov.uk.
Please note that as part of this recruitment process, if you are unsuccessful at the interview stage but are close to the benchmark score you may be considered for and offered a role at a lower pay band within the same job family.
Complaints procedure
Our recruitment processes are underpinned by the principle of selection for appointment on merit on the basis of fair and open competition as outlined in the Civil Service Commissioners’ Recruitment Principles details of which can be found at http://civilservicecommission.independent.gov.uk
If you feel your application has not been treated in accordance with the Recruitment Principles, and you wish to make a complaint, you should contact recruitment@crowncommercial.gov.uk in the first instance.
If you remain unsatisfied with the response you receive you can then contact the Civil Service Commission at info@csc.gov.uk
#CCS26
Working for the Civil Service
The Civil Service Code sets out the standards of behaviour expected of civil servants.
Complaints Procedure
Our recruitment processes are underpinned by the principle of selection for appointment on merit on the basis of fair and open competition as outlined in the Civil Service Commission’s Recruitment Principles details of which can be found at https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/
If you feel your application has not been treated in accordance with the Recruitment Principles, and you wish to make a complaint, you should contact recruitment@crowncommercial.gov.uk in the first instance.
If you remain unsatisfied with the response you receive you can then contact the Civil Service Commission at info@csc.gov.uk
Internal candidates should apply using their Workday account. Please use the careers hub for your application.