Reporting to the Manager, Systems and Reporting in the Office of the Registrar (OTR), the Business and Reporting Analyst plays a key role in enabling data‑driven decision‑making, operational excellence, and system modernization across the Registrar’s portfolio. Operating at the intersection of analytics, business analysis, and academic systems innovation, this role supports both day‑to‑day operations and longer‑term transformation initiatives.
A major focus of the position is operational reporting and analytics, including stewardship and enhancement of Power BI dashboards and Argos reports. Working closely with OTR leaders and functional teams - such as Admissions, Learner Progression, Contact Centre, and Student Financial Account - the Business Analyst translates operational and strategic needs into actionable insights, real‑time reporting, and data assets that support planning, monitoring, and continuous improvement.
As a generalist business analyst, the role also supports registrarial operations, enterprise student systems, and integrations through requirements gathering, process analysis, and solution delivery in collaboration with ITS, vendors, and institutional partners. In addition, the position contributes to Curriculum and Program Planning (CAPP), helping design and deliver capabilities that support academic planning and downstream student systems.