Business and Relationship Strategy Lead

Business and Relationship Strategy Lead

• Fulltime permanent, Monday to Friday
• This role is based at our Takutai office | Auckland CBD

Mō te Tūranga – About the role

We are seeking a dynamic Business and Relationship Strategy Lead to shape and execute the strategic direction of our Small Business, Private Banking, and Wealth divisions. Operating within the COO function, this role will act as a trusted partner to senior leadership, collaborating across teams to drive long-term growth, operational excellence, and customer-centric outcomes. You will play a pivotal role in translating strategic objectives into actionable plans, enabling data-driven decision-making, and delivering initiatives that enhance performance across our business and relationship banking segments.
 

This is a high-impact role where you will lead the development and execution of strategy, provide guidance to senior leaders, and ensure alignment across cross-functional teams. You will be responsible for identifying growth opportunities, conducting market analysis, and monitoring the success of strategic initiatives. With a strong focus on performance and innovation, you will prepare insights and recommendations that influence executive decision-making and contribute to the future direction of our business.
 

Nā tāu rourou | What will you bring?

We are looking for a strategic leader with proven experience in banking and business strategy, who thrives in complex environments and can influence at the highest levels.
 

• 8+ years of experience in banking, with 3–5 years in a senior strategic or operational role
• Proven track record in strategy development and execution, ideally with exposure to business banking segments
• Strong understanding of banking operations, regulatory compliance, and customer service excellence
• Experience in top-tier consulting or internal strategy roles
• Demonstrated ability to lead cross-functional initiatives and manage complex projects
• Strong commercial and strategic acumen with successful business development outcomes
• Senior-level stakeholder engagement and presentation skills, including Board-level reporting
• Advanced analytical, problem-solving, and communication skills with a collaborative approach

 

Westpac Hei Wāhi Mahi | Working at Westpac

Immersing yourself in a supportive team environment, and receive some of the best banking, and lifestyle benefits in the market along with:

• 4 weeks standard holiday + 5 additional days of wellbeing leave to support you to be your best
• Additional purchased leave options up to 4 weeks per year
• Banking benefits, insurance discounts and superannuation scheme
• Career growth – we promote internal capability; we have programmes that recognise star performers
• Generous parental leave – and top up government paid parental leave
• School holiday subsidy - help you balance work and family during school holiday
• 2 Volunteer days per year
   

Ko mātou tēnei | Our Organisation
At Westpac, we’re working together to build a fairer and stronger New Zealand for our people, customers, and communities. For over 160 years we’ve been driven by our purpose to Create Better Futures Together.

What makes us unique are the incredible people we’re lucky enough to have walk through our doors every day. The giant ‘W’ on our building doesn’t just stand for Westpac – it says, double you. We’re a place that values, rewards and recognises individuality. Where you can be your whole self, your true self, and your best self. We’re recognised as a place where talent is developed, where passions are fuelled and where ambitions of all shapes and sizes thrive. And it all starts with you!

Tono mai ināianei! | Apply Now!

Apply today with your CV and Cover Letter. 

The people of Aotearoa, New Zealand hail from many cultures and backgrounds. At Westpac New Zealand, we draw on this enormous talent pool to cultivate a team rich in ability and empowered to reach its full potential. Our aim is to be brave challengers, celebrating our differences and relentlessly advocating for our customers. It starts with us – we believe that when we care deeply and do our best for our people, they’ll do their best for our customers. We encourage people from all walks of life to apply, including those who are neurodiverse, have chronic health conditions or disabilities – your attitude and passion are as important to us as your experience, qualifications and capabilities. 

Mahi tahi tātou, kaha ake tātou | Together Greater

Applications close:

29 January 2026