Business Analyst – Risk & Insurance Technology

Job Description

The Business Analyst (BA) for Risk & Insurance Technology acts as a critical link between DPR’s risk and insurance business functions, and technology and innovation (T&I). This role works closely with the Risk, Insurance, Data Engineering, Data Analytics, and other integrated workgroups to understand business processes, identify opportunities for improvement, and translate those needs into actionable system requirements.

The BA ensures that technology solutions implemented by DPR’s Construction Technology team are grounded in real-world business and operational needs to deliver measurable value in efficiency, visibility, and integration across the enterprise.

Key Responsibilities

Discovery & Analysis

• Partner with teams to document current-state workflows, system touchpoints, and pain points across risk and insurance processes.

• Conduct interviews, workshops, and process reviews to understand workflows, integrations, and reporting requirements.

• Identify and prioritize business requirements, translating them into clear functional and non-functional specifications.

• Quantify process gaps and potential impacts using data-driven analysis and benchmarking.

Solution Definition

• Co-develop future-state process maps, data models, and system designs with the team.

• Translate business needs into user stories, use cases, or requirement documents for internal or external development teams.

• Support “build vs. buy” analysis and vendor evaluations by defining functional fit and value alignment.

• Participate in design sessions to ensure requirements are understood, feasible, and traceable through delivery.

Implementation Support

• Partner with Solution Architects and/or System Administrators to validate solution configurations against business requirements.

• Support user acceptance testing (UAT) by developing test cases, coordinating participants, and documenting results.

• Capture feedback from pilot implementations and contribute to iteration and improvement before full rollout.

• Assist in the development of training materials and user documentation for end users and super users.

Data & Insights

• Help define data structures and reporting needs that enable visibility into enterprise risk tracking, insurance claims management, and the incident lifecycle.

• Support the development of dashboards and KPIs in collaboration with System Administrators and BI teams.

• Ensure data integrity and alignment across systems during transitions or integrations.

Continuous Improvement

• Monitor performance and adoption of implemented solutions, identifying opportunities for refinement.

• Document lessons learned, process improvements, and reusable templates for future initiatives.

• Participate in DPR’s Project Controls & Assurance Integrated Work Group (IWG) to share learnings and align priorities across initiatives.

Qualifications

• 5+ years of experience in similar roles, ideally with exposure to construction, enterprise risk, and/or insurance.

• Strong process analysis and documentation skills, including the ability to create process maps, swim lane diagrams, and data flow diagrams.

• Experience gathering and translating requirements for RMIS, GRC, ERP, CRM or similar systems.

• Familiarity with systems such as Power BI, Salesforce, Riskonnect, CMiC, Workday, or comparable platforms.

• Excellent communication, facilitation, and analytical skills with the ability to translate between technical and operational audiences.

• Bachelor’s degree in Business Administration, Information Systems, Data Analytics, Computer Science, or Communications preferred.

Success Criteria

• Clearly defined and prioritized business requirements that result in effective, scalable technology solutions.

• Accurate and up-to-date process documentation supporting continuous improvement.

• Strong alignment between business workflows and system functionality.

• Positive feedback from users on clarity, usability, and impact of deployed systems.

• Demonstrated contribution to measurable improvements in productivity, visibility, or data quality.

In compliance with local law, we are disclosing the compensation, or a range thereof, for roles in locations where legally required. Actual salaries will vary based on several factors, including but not limited to external market data, internal equity, location, skill set, experience, and/or performance. Salary is just one component of DPR's total compensation package.  Pay Range:  $75,000 to $125,000.

DPR Construction is a forward-thinking, self-performing general contractor specializing in technically complex and sustainable projects for the advanced technology, life sciences, healthcare, higher education and commercial markets. Founded in 1990, DPR is a great story of entrepreneurial success as a private, employee-owned company that has grown into a multi-billion-dollar family of companies with offices around the world.

Working at DPR, you'll have the chance to try new things, explore unique paths and shape your future. Here, we build opportunity together—by harnessing our talents, enabling curiosity and pursuing our collective ambition to make the best ideas happen. We are proud to be recognized as a great place to work by our talented teammates and leading news organizations like U.S. News and World Report, Forbes, Fast Company and Newsweek.

Explore our open opportunities at www.dpr.com/careers.