Business Analyst

Location Address:

100 Queens Quay East, 9th Floor, Toronto

Number of Openings:

1

Pay:

$73,027.00 - $127,554.00

Job Posting Description:

Business Analyst

#LI-Onsite

We're looking for a strategic and analytical Business Analyst to join our team. Reporting to the Manager, Business Analysis, you will lead analysis across a diverse portfolio of projects spanning Supply Chain, Retail, eCommerce, Merchandising, and Infrastructure. You will work with Product and Platform teams to support our modernization journey.

With your ability to bring clarity, structure, and insight - paired with deep business and technical expertise – you will have a meaningful impact and shape transformative changes across the LCBO. If you are passionate about delivering solutions with tangible business value and championing continuous improvement, this is the role for you!

About the Role

Requirements and Analysis:

• Partner with business leaders to identify opportunities for growth, efficiency, and operational improvement.
• Lead the assessment of business needs using structured requirement gathering methods.
• Facilitate workshops, requirement sessions, and cross‑functional alignment meetings.
• Prioritize business requirements and changes; assess risks and costs versus benefits.
• · Develop clear, relevant requirement documentation (e.g., BRDs, PRDs, user stories, process and data models).
• · Collaborate with technical leads to ensure alignment between business needs and technical solutions; contribute to high-level technical solution exploration.
• · Provide recommendations for business process redesign and opportunities to better leverage existing technologies.
• · Manage requirements throughout their full lifecycle, ensuring alignment with business objectives and evolving priorities.

Project and Product Support:

• Contribute to business case development, cost-benefit analysis, solution evaluations, and RFP processes for strategic initiatives.
• Leverage data analytics to validate assumptions and encourage data backed decision-making.
• Collaborate with Product and Platform teams to ensure value delivery and successful outcomes.
• Review test strategies and plans to ensure appropriate integration and end‑to‑end coverage.
• Support defect triage and resolution; help ensure solutions are thoroughly tested with minimal risk.
• Help with change management efforts to promote smooth adoption of new processes and systems.

Stakeholder Engagement and Communication:

• Establish and maintain relationships with business partners to provide meaningful and scalable technical solutions.
• Translate business needs into solution‑oriented inputs for technical teams and communicate complex technical concepts to non‑technical stakeholders.
• Keep project and product teams informed of issues, risks, and resolutions.

Best Practices and Continuous Improvement:

• Apply established processes, standards, and tools for requirements management.
• Drive continuous improvement in requirements practices, documentation standards, and agile delivery.
• Demonstrate ongoing commitment to learning new technologies and deepening business domain expertise.

About You

• Bachelor's degree in Computer Science, Information Systems, Business, or a related field.
• 5+ years of experience in business analysis or a related analytical role.
• 5+ years of experience delivering complex, technical solutions.
• Experience writing detailed business/functional requirements and user stories.
• Understanding of SDLC methodologies and PM/Agile/Scrum practices
• Experience with tools such as SAP (S/4HANA), Blue Yonder (OMS, SCPO, etc.), Warehouse Management Systems (Manhattan), Jira and Confluence or e-Commerce platforms.
• Professional certifications such as IIBA CBAP or PMI-PBA.

We offer a comprehensive suite of benefits including:

• Health/Dental Benefits
• Access to an Employee & Family Assistance Program
• a Defined Benefit Pension
• Discounts on products and services via Workperks.

There is a world of opportunities at the LCBO…

Join an organization where you can be challenged while achieving your true potential. A place where you can make a positive impact supporting Ontario business and communities. Discover a safe, healthy, diverse, inclusive, and accountable workplace where your wellbeing is our top priority. At the LCBO, your contributions are respected and valued.  Be part of our journey as we invest in people and technology to transform an organization. There really is a world of opportunities at the LCBO.

We foster a culture of inclusion and belonging, so everyone feels valued, respected, and heard. The LCBO is an equal opportunity employer and committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility of Ontarians with Disabilities Act. If contacted for an interview or employment opportunity, please advise if you require an accommodation.

Please submit your resume via Workday by 11:59pm on the deadline date.  We appreciate your interest and advise that only those selected for an interview will be contacted.

The LCBO collects and uses the personal information you provide under the authority of the Liquor Control Board of Ontario Act, 2019, SO 2019, c 15, Sch 21, Section 3 and in compliance with the Freedom of Information and Protection of Privacy Act for the sole purpose of processing your job application.  When you click “Apply with LinkedIn” you are agreeing to share your information with our service providers engaged by us in connection with recruitment and human resources related activities.

If you have any questions concerning the LCBO’s collection and use of personal information, please contact the Freedom of Information and Privacy Office.

Work Hours:

36.25

Union / Non-Union:

Non-Union

Job Posting End Date:

March 16, 2026

The LCBO is an equal opportunity employer and committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.