Major Job Functions:
Manages the development of enterprise grade requirements and analysis (with clear understanding of regional specifics)
Provides enterprise and strategic alignment on business and technical initiatives by conducting enterprise grade analysis
Translate business requirements into functional/non-functional specifications
Develops/Maintains enterprise business analysis proposals, business cases, business requirements documents, and detailed work plans
Produces business analysis documentation that is of excellent quality, which is easily understood by the reviewers, approvers, and users of the material
Works with department leads to create a positive experience for various stakeholders
Promotes positive relationships between stakeholders, subject matter experts and technical resources
Effectively brokers a shared understanding on business issues, and agreement on the best solution given the business unit’s need and the company’s strategic goals
Ensures assigned business analysis tasks are completed in a timely and efficient manner to support the needs of the business
Ensure compliance with Finning’s change-control processes related to the systems development life cycle
Mentor and lead the work of team members
Mandatory (Must-Have) Skills:
Post-Secondary degree or equivalent experience in education, business and/or information systems.
5+ years’ experience in software delivery
5+ years’ experience in continuous and process improvement
7+ years of experience as a business analyst, with at least 2–3 years focused specifically on Microsoft Dynamics 365 implementations.
3-5 years related ERP Systems analysis, business system analysis & support experience
Combination of Education and/or experience related to a specific business area is required
Experience leading and managing analysis initiatives
Experience in system development/maintenance/testing, change management, project management and business processes.
Expertise in research, communication, project, and requirement management tools including MS Office Suite (Excel, PowerPoint, Outlook, Word), MS Teams, Visio, ADO (Azure DevOps), project management software (MS Project, others), and a working knowledge of the Internet and search engines.
Nice-to-Have (Non-Mandatory) Skills:
ITIL Certification (desirable)
Business Analysis Certification (desirable)
Experience of BABOK (recommended)
Extensive and advanced knowledge of business analysis concepts, tools, and processes, IT resources and enabling technologies as well as their application
Advanced and broad knowledge of business issues, processes, and strategic planning, as well as IT resources and enabling technologies
Working knowledge of Microsoft Office software. Particularly with Microsoft Word Teams, ADO (Azure DevOps), and Microsoft Visio
Microsoft Dynamics 365
Automation Tools such as UIPath, PowerAutomate considered a plus
D365 Configuration: Customizing Dynamics 365 modules (Sales, Marketing, Customer Service, Finance, Supply Chain, Business Central) to meet requirements, including configuring forms, views, workflows, and business rules.
Specific Skills:
Relationship building & management,
Adaptability, attention to detail, problem solving
Long term project planning, Change Management
Ability to negotiate, persuade, promote, and to obtain commitment of others.
Strong organizational skills
Experience in requirement analysis, business re-engineering and software development processes.
Experience in developing, planning, coordination, and execution of acceptance test plans, preferably in a web-based environment.
Information development and reporting approaches and methodologies.
Ability to communicate in technical and business terms
Strong team support skills that promote cooperation and collaboration
Strong analytical skills
Strong communication skills. Concise and clear written and verbal communication skills, with an ability to adapt to the needs of specific audiences
Solid time management, planning and prioritization skills, with an ability to manage multiple task and priorities concurrently
Resilience, with the ability to adapt under changing business priorities
At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.