Business Analyst II supports AI and Automation initiatives across Business Units by assisting in the analysis, documentation, and testing of business processes and IT solutions. Guided by the Senior OPEX Manager, this role contributes to the successful delivery of projects aligned with organizational goals for efficiency, quality, and innovation.
Accountabilities:
Document before and after process maps during current state analysis and process discovery sessions
Pipeline Management and Qualification of AI and Automation projects
Analyze and document business requirements and workflows
Develop system specifications, process flows, and data conversion strategies
Create user documentation for technical and functional use
Adhere to established processes, protocols, and quality standards
Manage stakeholder expectations and escalate issues as needed
Build trust with stakeholders through clear communication and reliable execution
Qualifications:
Bachelor’s degree in Engineering, Computer Science, or a related IT discipline
At least 2 years of IT business analyst experience
Internal applicants must be a Certified Automation Practitioner
Perform current and future-state process mapping and opportunity assessment
Ability to gather requirements and translate them into user stories or functional specs, especially for AI, RPA, and automation initiatives
Good experience of SDLC and Development tools/platforms such as Power Automate, Power Apps, Power BI, Python, SharePoint
Moderate project management, change management, facilitation skills and foundational communication abilities
Proficiency in Microsoft Office Suite
Familiarity with Gen AI tools such as Copilot Studio, preferred.
Experience with report generation and e-learning content creation tools (e.g., Easygenerator), preferred.
Ability to quickly learn and apply enterprise AI tools and technologies to support technical workflows and business objectives.
We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here.
Please read our Candidate Privacy Policy.
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers: