Business Analyst, Group Benefits Underwriting Operations

Guardian's Group Benefits Underwriting team is hiring a Business Analyst. This is a fantastic career opportunity in a fast paced, dynamic environment!

You are:

• A self-starter who seeks to understand customer needs, business demands, and aligns their capacity and skills to implement the best solutions
• Able to solve problems and function highly in both an independent and team environment
• Determined to find the best approach to the work, identifying the highest value techniques to achieve business objectives
• Focused on developing and maintaining relationships with all key stakeholders to gather information, understand interests, and enhance personal and departmental productivity

You have:

• Bachelor’s degree preferred or equivalent work experience in similar role
• A broad understanding of group insurance strategies, products, and processes
• Elevated proficiency in Microsoft Office, Copilot, and Salesforce
• Exceptional written skills; ability to tailor messaging to audience
• Demonstrated quantitative and analytical skills, with the ability to analyze information and solve problems using established procedures.
• Customer‑focused mindset with a foundational understanding of customer needs and expectations.
• Preferred: Experience with Group Underwriting workflows and processes

You will:

• Build an in‑depth understanding of end‑to‑end underwriting processes, including customer expectations and upstream and downstream impacts
• Gather and analyze information and participate in business analysis review, supporting improvements that align with department strategies and organizational goals
• Participate in testing, training, and meetings that cut across multiple business and functional areas
• Develop strong relationships with key business, technical, and project management functions
• Maintain strong relationships with all stakeholders to gather information and understand stakeholder interests
• Track to milestones, ensure system documentation and tools are updated and maintained  
• Possess excellent communication skills, to include the ability to interact professionally with all levels of the organization in written, verbal, and visual formats
• Advocate for change within the team, department, and Guardian while remaining open and adaptable to evolving priorities

Location and Travel:

• This position is open to candidates in the United States. Preference may be given to those applicants who are based near a Guardian hub office.
• Minimal travel (less than 10%) may be required.

Salary Range:

$49,260.00 - $73,890.00

The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation.

Our Promise

At Guardian, you’ll have the support and flexibility to achieve your professional and personal goals.  Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.

Inspire Well-Being

As part of Guardian’s Purpose – to inspire well-being – we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues. Explore our company benefits at www.guardianlife.com/careers/corporate/benefits. Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits.

Equal Employment Opportunity

Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.

Accommodations

Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MyHR@glic.com. Please note: this resource is for accommodation requests only. For all other inquires related to your application and careers at Guardian, refer to the Guardian Careers site.

Visa Sponsorship

Guardian is not currently or in the foreseeable future sponsoring employment visas. In order to be a successful applicant. you must be legally authorized to work in the United States, without the need for employer sponsorship.

Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday.