FirstRand

Business Analyst

Johannesburg Full time

Job Description

RMB is a place where exceptional people create their own opportunities by challenging the conventional and driving sustainable impact.

United by our proud heritage, strong ethics and philosophy of Traditional values. Innovative ideas, it’s the magic of our people and culture that sets us apart.

Now, is the time to imagine your next move with South Africa’s number one employer in Financial Services for 2025, where you can embrace the power of collective thinking to unlock unique opportunities for our clients and society.

The purpose of the role is as follows:

To support with run, change and strategic initiatives. The BA needs to understand and, or have worked on, the following product sets:

• OTC products
• Listed products

The BA needs to understand the end-to-end trade lifecycle, including communication and trade surveillance processes.

Are you someone who can do the following:

  • Engagement with stakeholders to understand business problems and needs and translate those into detailed business and/or functional requirements that include process, data, and workflow specifications.
  • Analyse and understand the end-to-end flow of the GM Tech and Data architecture and consider all touchpoints and impacts when analysing new business requirements or changes to existing business requirements.
  • Identify and promote optimisation, re-use and standardisation opportunities within GM Tech and Data
  • Build and maintain professional working relationships with all stakeholders, displaying excellent abilities to initiate dialogue, listen, advise, influence and negotiate to achieve positive outcomes.
  • Initiate meetings with key stakeholders to track progress, manage expectations and ensure stakeholders’ requirements are delivered.
  • Engage and collaborate with the vendor on suitable solutions for incidents, production issues or new requirements.
  • Assist with query management in a timeous manner.
  • Coordinate and participate in the test effort to ensure that the delivered solution meets agreed business requirements and functional/process specifications.
  • Assist the Project Manager (PM) to facilitate relevant workshops to define project scope and other documentation needed in the Project Concept and/or Project Charter.
  • Ensure all the business requirements, evaluations and recommendations of business solutions, assessments and feasibility analysis are documented.
  • Assist the PM or Platform Lead by advising, investigating, estimating and calculating costs, timelines, resources and plans approval of the project stage business cases.
  • Facilitate workshops in conjunction with the PM, Platform Lead or Business representative to obtain business user requirements in terms of the proposed end state of the project or enhancement.
  • Project manage a sub-project or work stream, when required to do so by the PM or Platform Lead.
  • Assist the PM or Platform Lead to generate weekly/monthly or adhoc status reports, using input from project teams for reporting to Project Sponsor.
  • Perform root cause analysis with stakeholders, conduct interviews or workshops to further evaluate and identify solutions to meet business requirements.

You will be an ideal candidate if you have the following:

Competencies:

  • Analysis and attention to detail
  • Conceptual/Big picture thinking
  • Problem solving
  • Customer Service Orientation. Stakeholder Management
  • Influencing & impact (incl. negotiation)
  • Knowledge sharing
  • Process and technological competence
  • Drive for results
  • Verbal and written communication
  • Learning agility
  • Time management skills
  • Incident Management
  • Excellent written and verbal communication skills
  • SQL Skills
  • Understanding of enterprise architectural principles
  • Familiarity with both business and technical architecture
  • Understanding of API technologies
  • Highly competent at understanding information flow, mapping and transformation

Additional Requirements:

  • Familiarity with vendor management
  • Knowledge of integration architecture
  • Understanding of the Global Markets Products and Business environment.
  • Strong understanding of the Agile methodology and principles

Qualifications and Experience:

  • A Bachelor’s degree in Technology, Science or Engineering or related discipline is required
  • Previous Global Market’s product experience is essential

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Job Details

Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.

12/12/25

All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.