We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.
At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC, please visit CIBC.com
What you'll be doing
CIBC’s Product Management team is hiring a Business Analyst – Application Migration Co-op. This team is seeking a detail-oriented and technically adept Business Analyst to support the migration to a new application. In this role, you will play a critical part in ensuring a smooth transition by documenting, executing, and validating user acceptance test scenarios, as well as supporting workflow and segmentation documentation. Your ability to bridge business and technical stakeholders will be key in delivering a secure, seamless, and user-focused collections experience.
At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview
Important
We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal during the application process is to get to know more about you, all that you have to offer, and to give you the opportunity to learn more about us.
You must be currently enrolled in post-secondary education and returning to full-time studies to be eligible. However, you do not need to be in a registered Co-op program to be considered for this role.
Recruitment timeline: Application review – January/February; Interviews – February/March; Offers – February/March.
Please include your resume (no more than 2 pages), a cover letter (no more than 1 page), and your most recent unofficial transcript with your application. These should all be uploaded into the Resume section of the application as one PDF document.
This is an 8 month opportunity.
How you'll succeed
Stakeholder Management: Collaborate with stakeholders and technical teams to gather, analyze, and document business and functional requirements related to collections processes and workflows.
User Acceptance Testing (UAT): Develop and document comprehensive UAT scenarios based on business requirements and system design. Execute UAT cases, record outcomes, and identify deficiencies or gaps. Coordinate and document retests for identified deficiencies, ensuring resolution and validation.
Workflow Documentation: Map and document workflows, including process steps, decision points, and escalation procedures.
Collaboration: Partner with product owners and project teams to ensure requirements are properly understood, implemented, and validated throughout migration.
Comprehensive Delivery Lifecycle Support: Support the end-to-end delivery lifecycle from requirements through testing, defect triage, and implementation support.
Business Analyst Experience in Migration Projects: Previous experience as a Business Analyst in migration or system implementation projects, ideally within financial services.
Who you are
You are client- focused. You engage with purpose to find the right solutions and go the extra mile because it’s the right thing to do.
You are goal-oriented: You are motivated by accomplishing goals and delivering your best to make a difference.
You are a relationship builder: You find meaning in relationships, connect with others through respect and authenticity, and maintain a diverse network of partners.
You love to learn. You’re passionate about growing your knowledge and have a strong sense of curiosity.
Values matter to you. You bring your real self to work and you live our values – trust, teamwork and accountability.
What CIBC Offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential.
We work to recognize you in meaningful, personalized ways including a competitive compensation, a banking benefit*, wellbeing support and additional offers such as employee and family assistance programs and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
*Subject to program terms and conditions
What you need to know
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.
Expected End Date
2026-12-18Job Location
Toronto-CC East 12th FloorEmployment Type
Temporary (Fixed Term)Weekly Hours
37.5Skills
Atlassian Confluence, Atlassian JIRA, Collaboration, Project Implementations, User Acceptance Testing (UAT)