JLL empowers you to shape a brighter way.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Business Administrator
What this job involves:
The Business Administrator will support the onsite Facilities Management team providing professional administrative support supporting to delivery of building operations.
Delivering administrative activities in accounting, finance, maintenance, operations, vendor oversight, purchasing of material, equipment and supplies, occupancy services and helpdesk. Ensuring the smooth running of our service whilst providing an exceptional end user experience within our client sites.
What your day-to-day will look like:
Provide administrative support to the onsite Facilities Management team
Support in maintaining log books and documentation relating to Health and Safety
Deliver reporting on a monthly basis including trackers, audits, inspections and Health and Safety
Use and maintain online task system, ensuring correct data entry and providing overall system administration
Support the facilities management team in scheduling and covering key roles
Follow required emergency prevention and operational controls, coordinating daily and weekly schedules as required
Maintain, organize and control all JLL central files, information, data, reports including all paperwork and filing on site
Assist in reviewing, maintaining and building Standard Operating Procedure manuals
Ensure compliance with JLL policies, procedures and standard practices
Ensure prompt and accurate management of purchase orders in the internal financial management platform
Raise PO’s on both internal and external JLL & Vanguard Systems – support projects with invoicing
Ensure that Plan-On Documents are uploaded onto the system within the month
Raise landlord and JLL permits
Ensure prompt resolution of any customer complaints, escalating to the line manager as required.
Develop a close working relationship with key Client stakeholders/partners, landlord, managing agents and all of the facilities vendors
Assist in the management of all contractors on site to ensure they perform to the required standards (including inspection of vendors’ works)
Assist in the procurement of vendors and services as required
Assist in financial processes to ensure that all financial management requirements are completed in a timely and accurate manner
Assist with the monthly operations reports and help monitor the finance trackers
Follow established escalation procedures and incident reporting procedure – making sure CMO, contractor hours and going beyond tool is used on a monthly basis.
Provide support for regular management reports and projects as required
Achieve Key Performance Indicators (KPI) and Service Level Agreement (SLA) targets
Sound like you? To apply you need to be:
You are keen to develop within the workplace, spending time supporting a multidisciplinary team gaining knowledge and expertise
You have experience in an administration or coordinator role providing operational support
You work collaboratively as part of a team to solve problems with professionalism and service focused approach
You are adept at multitasking and are able to manage multiple projects effectively and with multiple teams
You are open and have good communication skills
You strive for excellence in what you do and share ideas for improvement
You are proficient with computer equipment and programs (Word, Excel, PowerPoint and Outlook) and have a keen interest in technology
This role will require you to attend site a minimum of 2/3 days per week
#LI-JA1
Location:
Remote –London, GBRIf this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
JLL Privacy Notice
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.
For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.
Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.