Position Summary
The Broadband Technician 5 Lead position will assist in overseeing day-to-day technical and plant maintenance of HFC and FTTH plants, head ends, hub sites and other facilities as required.
What You’ll be Doing
Prioritizing, scheduling and reporting of system maintenance activities to achieve system goals
Work in a team environment with the Operations Manager to complete critical projects on time
Perform proof of performance scheduling, testing, reporting, and documentation
Work directly with Operations Manager to prioritize, plan and deploy system augments
Monitor all NOC reports, service call sheets and system problem reports, responding as required to maintain network integrity
Participate in and execute required and random weekly/monthly EAS testing and statewide reporting
Schedule, provide and recommend technical training for the Broadband Technician team
Maintain strong safety awareness and practices, provide praise and coaching as necessary
On-Call as needed.
What You’ll Need
3+ years preventative maintenance experience preferred
Detailed knowledge of industry test equipment
Ability to work as team lead and independently as required by current priorities
General PC knowledge: Pertinent applications utilized by the company and other software as needed
Detail oriented: Exceptional organization and record keeping skills
Must be self- motivated, have a positive attitude and a strong desire to learn new technologies and equipment
Excellent customer interaction and communication skills
SCTE and NCTI completions preferred
Who We Are
The Armstrong Group is a family owned and operated collection of diverse companies. What began in 1946 as Armstrong County Line Construction, founded by Jud L. Sedwick in Kittanning, PA, has now grown into an organization that encompasses multiple industries and employs over 2,400 individuals nationwide. Our brands include Armstrong Utilities, Guardian Protection, Armstrong Development, 4Front Solutions, Twin Pops, and Armstrong Comfort Solutions.
Armstrong is an Equal Opportunity Employer.