Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.
Address Brand Protection Compliance inquires and escalate to management when appropriate
Provide technical brand protection guidance via team run book procedures
Provide first level customer support to address brand issues and provide remediation guidance to ensure potential liabilities have been mitigated
Leverage vendor tools to identify brand compliance workloads and confirm violations through the collection of appropriate evidence
Maintain a basic understanding of card brands, sponsor banks, company product and market evolution, current credit policies, and other industry changes, including but not limited to FDA, FCC, and other government regulations, public impacting factors, vendor provided education, and etc.
Provide external merchant and internal stakeholder consultations in accordance with card brand compliance regulations
Maintain merchants’ High Risk Registration Accreditation status for all impacted merchants
Support the Operational Compliance Team via providing all necessary reporting
Minimum Qualifications:
Must be open to working onsite at Vertis North, Quezon City
Bachelor's Degree or relevant experience
One to two years detailed card industry experience dealing with the card brands, networks, vendors and operational areas a plus
Working knowledge of card brand/ payment processing industry
Excellent verbal, listening and written communication skills
Ability to support a cohesive team environment
Willingness to actively collaborate with peers / leaders in support of business initiatives
High Initiative, self-starter, and self-motivated
Ability to work in a fast paced environment where priorities change quickly and often
Ability to evaluate information and provide risk based assessments
Experience in Payments Compliance with a Customer Satisfaction emphasis preferred
Internal GPN / HPS / TSYS Systems knowledge a plus
Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact jobs@globalpay.com.